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Beloved Playa Mujeres - Couples Only All Inclusive

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Exterior
Aerial view
View from room
4 restaurants, breakfast served
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Overview of Beloved Playa Mujeres - Couples Only All Inclusive

VIP Access

Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach6 min walk
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive is located in Playa Mujeres, a neighbourhood in Punta Sam, and is next to a golf course and by the ocean. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Norte Beach. El Meco Archaeological Site and Gran Puerto Pier are two other places to visit that come recommended. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours.
Visit our Punta Sam travel guideOpens in a new window
Map

What's nearby

  • Mujeres Beach - 6 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • El Meco Archaeological Site - 7 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • Norte Beach - 89 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 20 min walk
  • Davinos - 19 min walk
  • El Suspiro - 9 min drive
  • Don Fernando Lobby Bar - 8 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star luxury property located in Playa Mujeres
Located close to Punta Sam Ferry Terminal and Playa Mujeres Golf Club, Beloved Playa Mujeres - Couples Only All Inclusive provides a free breakfast buffet, 18 holes of golf and a marina. This property is a great place to bask in the sun with beachfront dining, beach towels and sailing. Treat yourself to a body treatment, a body wrap or a massage at The Beloved Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature ocean views and more. Yoga classes and Pilates classes are offered at the gym; other things to do include parasailing and hiking/biking. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy perks such as:
  • 3 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, bike hire and a 24-hour front desk
  • A gift shop, ATM/banking services and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 109 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and furnished balconies.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with jetted baths and rainfall showers
  • 55-inch LED TVs with premium channels
  • Separate sitting areas, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Parasailing
  • Pilates classes
  • Sailing
  • Hot tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal, and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 847 out of 1002 reviews" "
" "10 - Excellent 85%
Rating 8 - Good. 104 out of 1002 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 29 out of 1002 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 6 out of 1002 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 16 out of 1002 reviews" "
" "2 - Terrible 2%

9.8/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beloved is so peaceful. Highly recommend for any couple. Their service across the board was exceptional. The food options were great too. I would definitely visit again.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from our first visit to Beloved and it was wonderful. I must admit, I was a little nervous that the resort would be a little too quiet for us, it was not. But it did take us a day or so to slow down and get into a groove that was very different from our busy daily lives. But once we settled in it was glorious. The beach is beautiful, with very little seaweed and plenty of lounge chairs. The food for the most part was great, we did have a couple of meals that were a little bland and the beef can be tougher than in the States. The rooms are large and comfortable, with great toiletries. We are not people who repeat vacations, but I am having a hard time coming up with something better. We may just have to come back soon!

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly & quiet resort to relax! Great food and drinks
Stayed 4 nights in Apr 2023

10/10 Excellent

Hani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent will return back for sure!
Stayed 3 nights in Apr 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Couldn’t ask for a better experience.
Stayed 7 nights in Mar 2023

10/10 Excellent

Christopher, Toronto

Travelled with partner