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Expedia-verified reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, Ocean View
Room with view
44 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Oceanview Latam
Room with view
30 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Ocean View
Room with view
44 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Ocean View
Room with view
50 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Standard Ocean View Brazil
Room with view
30 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Oceanview Europe
Room with view
30 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite Ocean View Brazil
Room with view
44 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite Ocean View Brazil
Room with view
50 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard
Room with view
30 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, Ocean View (B2C)
Room with view
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Ocean View (B2C)
Room with view
44 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Vista al Mar Mexico
30 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard
Room with view
30 square metres
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beach spa retreat, walking distance from Caracol Beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Located in Zona Hotelera, this beachfront resort is next to a golf course, just steps away from Plaza Caracol Mall and Caracol Beach. Cancun Convention Center and Forum Beach are also within 10 minutes.

Resort features

Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room amenities

All 569 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Scuba-diving lessons
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Surfing/boogie boarding included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • All available beverages included
  • Scuba lessons included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Hotel Amenities

Riu Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Riu Cancun All Inclusive features a full-service spa, 4 the outdoor swimming pools, a health club and a spa tub. Dining is available at one of the resort's 6 restaurants. The property also offers a nearby snack bar/deli and a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges and A swim-up bar. A complimentary breakfast is offered each morning. A computer station is located on-site and wireless Internet access is complimentary.

This 3.5-star property offers access to a limo/town car service and a meeting room. This Art Deco resort also offers a nightclub, spa services and tour or ticket assistance. Complimentary self-parking is available on-site. A total renovation of this property was completed in July 2014.

Riu Cancun All Inclusive has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 4
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 198
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 569
  • One meeting room
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 5
  • Full-service spa
  • Swim-up bar
  • Conference space
  • Free breakfast
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built – 2003
  • Beach sunloungers
  • Free WiFi
  • Pool sunloungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Nightclub
  • Spa services on site
  • Number of restaurants - 6
  • Reception hall
  • Spa tub
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden

Family Friendly Amenities

  • Number of outdoor pools -4
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Riu Cancun All Inclusive offers 569 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Free cots/infant beds
  • Satellite TV service
  • Balcony
  • Flat-panel TV

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Miramar – This buffet restaurant serves breakfast, lunch and dinner.

La Toscana – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Kawachi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Kulinarium – This restaurant only serves dinner. Open daily.

Turquesa – This poolside buffet restaurant serves breakfast, lunch and dinner. Open daily.

Nearby Things to Do

4 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

No rollaway/extra beds available

Debit cards not accepted

Hotel Names

  • All Inclusive Riu
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu All Inclusive All-inclusive property
  • Riu Cancun Inclusive Inclusive
  • Riu Cancun All Inclusive Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu Cancun All Inclusive All-inclusive property Cancun

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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