expedia

This site uses cookies for analytics, social media features, advertising, and personalization. By continuing to browse the site, you agree to our use of cookies. Learn more and adjust settings.

Travel advisory

Please be aware of any coronavirus (COVID-19) travel advisories and review updates from the World Health Organization (WHO). Due to the unprecedented volume of travel disruptions, refunds may take up to 30 days to process.

Find out more
See all properties

Riu Cancun All Inclusive

Star Rating
3.5 out of 5

Overview of Riu Cancun All Inclusive

Photo gallery

Guest reviews

4.1 / 5Very Good
3,522 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO

Highlights

Popular LocationCancun Convention Center5 min walk
Popular LocationForum Beach7 min walk
Popular LocationCaracol Beach2 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Choose dates to view prices

  • Junior Suite, Ocean View

    Photos of Junior Suite, Ocean View

    Junior Suite, Ocean View

    Room amenities

    • 44 sq m
    • Sleeps 4
    Show more

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    Standard Room, Ocean View

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Standard Room

    Photos of Standard Room

    Standard Room

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Standard Room, Sea View

    Photos of Standard Room, Sea View

    Standard Room, Sea View

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Junior Suite, Sea View

    Photos of Junior Suite, Sea View

    Junior Suite, Sea View

    Room amenities

    • 44 sq m
    • Sleeps 4
    Show more

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    Standard Room, Ocean View

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    Standard Room, Ocean View

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Suite, Ocean View

    Photos of Suite, Ocean View

    Suite, Ocean View

    Room amenities

    • 50 sq m
    • Sleeps 2
    Show more

  • Standard Room, Ocean View

    Photos of Standard Room, Ocean View

    Standard Room, Ocean View

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Junior Suite, Ocean View

    Photos of Junior Suite, Ocean View

    Junior Suite, Ocean View

    Room amenities

    • 44 sq m
    • Sleeps 4
    Show more

  • Suite Ocean View

    Photos of Suite Ocean View

    Suite Ocean View

    Room amenities

    • 50 sq m
    • Sleeps 2
    Show more

  • Junior Suite, Ocean View (B2C)

    Photos of Junior Suite, Ocean View (B2C)

    Junior Suite, Ocean View (B2C)

    Room amenities

    • 44 sq m
    • Sleeps 4
    Show more

  • Standard Room, Ocean View (B2C)

    Photos of Standard Room, Ocean View (B2C)

    Standard Room, Ocean View (B2C)

    Room amenities

    • 30 sq m
    • Sleeps 4
    Show more

  • Suite, Ocean View (B2C)

    Photos of Suite, Ocean View (B2C)

    Suite, Ocean View (B2C)

    Room amenities

    • 50 sq m
    • Sleeps 2
    Show more

About this area

Cancun

Located on the beach, Riu Cancun All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. The area's natural beauty can be seen at Tortuga Beach and Caracol Beach, while Cancun Interactive Aquarium and Delphinus Dreams are popular area attractions. Aquaworld and Ventura Park Cancun are not to be missed. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Our guests love the resort's location for the nightlife.

Popular Location

What's nearby

  • Cancun Convention Center - 5 min walk
  • Forum Beach - 7 min walk
  • Caracol Beach - 2 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Where to eat
  • Miramar – Serves breakfast, lunch and dinner daily.
  • La Toscana – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Kawachi – Restaurant offering Asian cuisine. Serves dinner daily.
  • Kulinarium – Serves dinner daily.

About this property

Riu Cancun All Inclusive

Beach spa retreat, walking distance from Caracol Beach
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 569 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars and free bottled water are among the other amenities available to guests.
Riu Cancun All Inclusive offers 569 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Scuba-diving lessons
Snorkelling
Surfing/boogie boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limo/town car service

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
All buffet and à la carte meals, snacks and beverages included
6 restaurants
5 bars/lounges, 1 swim-up bar and 1 poolside bar
Coffee/tea in a common area

Things to do

18 holes of golf
4 outdoor pools
Beach volleyball
Billiards/pool table
Fitness centre
Full-service spa
Nightclub
Shopping
Snorkelling
Hot tub
Surfing/boogie boarding
Windsurfing

Family friendly

4 outdoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Computer station
Conference space

Outdoors

BBQ grill(s)
Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

Body treatments
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchairs available on site

More

Beach towels
Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Iron/ironing board
Laptop-friendly workspace
Phone
Recycling
Safe

Policies

Check-in

Check-in between 3 PM and 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Guest reviews

4.1

Very Good

3,522 reviews
5 - Excellent
1,601
4 - Good
1,197
3 - Okay
429
2 - Mediocre
170
1 - Poor
125
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

1/5

Verified traveller
Travelled with family
28 Mar 2020
  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was horrible they charge for every little thing. We also had to leave early because of the covid19 so we only got to stay for one day but the food and the amenities were nothing special and we had resort points and never got them they didn't even tell us about them. We tried to get credit because of our early leave and the said no we also tried to call Expedia to get credited but couldn't get through so overall this whole trip was horrible customer service from the hotel and Expedia were shit.

Stayed 4 nights in Mar 2020

4/5 Good

Lynn
Travelled with group
26 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that the pool parties were fun on the premises

Stayed 3 nights in Mar 2020

4/5 Good

Verified traveller
21 Mar 2020
  • Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Mar 2020

1/5

Verified traveller
19 Mar 2020
    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    5/5 Excellent

    Verified traveller
    17 Mar 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    People were great especially the bartender on the pool are migul and jesus are awesome..good people

    Stayed 5 nights in Mar 2020