Blvd. Kukulcan Km 8.5, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO, 77500
Explore the area
Popular LocationCancun Convention Center8 min walk
Popular LocationChac Mool Beach12 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive
Popular LocationNorte Beach106 min drive
Choose dates to view prices
About this area
Cancun
Located on the beach, Riu Cancun All Inclusive is in Zona Hotelera, a neighbourhood in Cancun with good shopping. The area's natural beauty can be seen at Chac Mool Beach and Tortuga Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Costa Occidental de Isla Mujeres National Park and Xoximilco are also worth visiting. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Guests love the property's location for the nightlife.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Restaurants
Restaurants on site
Miramar
La Toscana
Kawachi
Kulinarium
About this property
Riu Cancun All Inclusive
Beach spa retreat, walking distance from Cancun Convention Center
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 569 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars and free bottled water are among the other amenities available to guests.
Riu Cancun All Inclusive offers 569 accommodations with minibars and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Scuba-diving lessons
Snorkelling
Surfing/boogie boarding
Land activities
Volleyball
Lessons/classes/games
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Awards and affiliations
Green/Sustainable Property This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limo/town car service
Food and drink
Free buffet breakfast available daily 7 AM–10:30 AM
6 restaurants
5 bars/lounges, 1 swim-up bar and 1 poolside bar
Coffee/tea in a common area
Things to do
18 holes of golf
4 outdoor pools
Beach volleyball
Billiards/pool table
Fitness centre
Full-service spa
Nightclub
Shopping
Snorkelling
Hot tub
Surfing/boogie boarding
Windsurfing
Family friendly
4 outdoor pools
Babysitting (surcharge)
Free cots/infant beds
Corner/local shop
Snack bar/deli
Conveniences
ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
Computer station
Outdoors
BBQ grill(s)
Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Spa
Body treatments
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 28.87 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
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Riu All Inclusive
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Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
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Riu All Inclusive All-inclusive property
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Riu Cancun All Inclusive Cancun
Riu Cancun All Inclusive All-inclusive property
Riu Cancun All Inclusive All-inclusive property Cancun
Overall score and ratings
4.0
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Dirty hallways there were trash and stains on the floor since the first day till last day, 7 nights.
Blankets and pillow cases were dirty never changed even if we requested. Toilet not working properly.
As soon as you walk in the lobby it smells like mildew that was my first impression the buffet food was terrible the only thing I liked about it was that the view my location all the drinks are concentrated in taste like medicine
Stayed 3 nights in May 2022
3/5 Okay
Lauren Noami
Travelled with family and small children
14 May 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms have set temperature that cannot be altered. The restroom does not have ventilation so it had a lingering odor. I was exciting to see snorkeling listed as an amenity that comes with the hotel however when we asked about it they said since the beginning of COVID they no longer offer this service but you can purchase a package for other vendors. Only thing I greatly appreciated was how friendly the bartenders and staff was.