Cancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
Norte Beach109 min drive
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About this area
Cancun
Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
About this property
Hyatt Ziva Cancun All Inclusive
Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.
The spa is open daily.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Entertainment
On-site entertainment and activities
On-site live performances
Awards and affiliations
Green/Sustainable Property This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Hyatt Ziva Cancun All Inclusive is listed in the 2021 Travel + Leisure 500.
Languages spoken
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Local area shuttle (surcharge)
Food and drink
8 restaurants and 1 coffee shop/cafe
8 bars/lounges and 1 poolside bar
24-hour room service
Restaurants on site
Moongate
La Bastille
El Mercado
Tradewinds
Lorenzo's
Things to do
24-hour fitness centre
3 outdoor pools
Basketball
Children's pool
Full-service spa
Outdoor tennis court
Playground
Snorkelling
Family friendly
3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra beds
Laundry facilities
Playground
Snack bar/deli
Conveniences
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Business services
Business centre
A meeting room
Outdoors
Beachfront location
Garden
Rooftop terrace
Spa
19 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property is also known as
Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun
Overall score and ratings
4.6
Wonderful
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Hyatt Ziva was way beyond our expectations. We would not hesitate to book another trip here. Everything was amazing. The room was big and clean. We had an ocean view room, and the view was spectacular. All the dining options were excellent. Hard to pick a favorite but Tradewinds and the hibachi at Moongate were our faves. The breakfast buffet was also a huge hit with a ton of options. This was our first time bringing our kids to Mexico and they made them feel so welcomed. The kids club ladies are amazing, and they have a ton of fun things for the kids all week long. The beaches on both sides are incredible. But our most favorite thing about this resort is how amazing every single staff member is. They treat you like royalty and go above and beyond at everything they do. Thanks again Hyatt Ziva. We will definitely be back.
Stayed 7 nights in Jun 2022
5/5 Excellent
Raehyeon, Langley
Travelled with family, Travelled with family and small children
