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Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

9 outdoor pools, pool umbrellas, pool loungers
12 restaurants, breakfast, lunch, dinner served; Italian cuisine
Aerial view
Grand Presidential Suite | View from room
Sun deck
Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Bar
  • Pool
  • All-inclusive
  • Gym
The current price is €457
includes taxes & fees
17 Sept - 18 Sept
Private beach, white sand, free beach cabanas, sun-loungers

On the beach

This Art Deco-style all-inclusive property has a private beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the white sand beach. Treat yourself to a refreshing cocktail at the beach bar. Some on-site activities to enjoy during your trip include mini golf and basketball. Popular nearby activities to consider include fishing and horseback riding.

Private beach, white sand, free beach cabanas, sun-loungers
Beach bar

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Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Deluxe Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View

8.6 out of 10
Excellent
(99 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Presidential Suite

Grand Presidential Suite

Grand Presidential Suite

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 151 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 3 min drive - 2.5 km
  • Xoximilco - 5 min drive - 4.6 km
  • Riviera Cancun Golf Resort - 10 min drive - 4.6 km
  • Iberostar Cancun Golf Course - 23 min drive - 23.8 km
  • Delfines Beach - 23 min drive - 24.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • Grand Lobby Bar
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪Sky Bar - ‬19 min walk
  • ‪Boulangerie - ‬10 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a sports massage, reflexology or a facial. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include bowling, basketball and hiking/biking. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi.
Other perks include:
  • 9 outdoor pools and a children's pool, along with a lazy river, a waterslide and 5 swim-up bars
  • Free self-parking and valet parking
  • 4 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • A 24-hour front desk, ATM/banking services and a gift shop
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 1304 rooms include comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as free international calls and premium bedding. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 42-inch Smart TVs with premium channels
  • Childcare services, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,630 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 17 Sept 2025 start from €457.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace The Grand Cancun - All-inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace The Grand Cancun - All-inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Moon Palace The Grand Cancun - All-inclusive?

Checkout is at noon.

Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace The Grand Cancun - All-inclusive located?

Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Xoximilco are also within 3 miles (5 km).

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Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1021 out of 1678 reviews
Rating 8 - Good. 306 out of 1678 reviews
Rating 6 - Okay. 164 out of 1678 reviews
Rating 4 - Poor. 78 out of 1678 reviews
Rating 2 - Terrible. 109 out of 1678 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 7 nights in Aug 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean resort with lots to do with the kiddos!
Stayed 4 nights in Aug 2025

8/10 Good

Ho Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vacation~^
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramiro Alberto

Liked: Amenities
beautiful resort, relaxing and away from the hustle.... great food and drinks...
Stayed 5 nights in Jul 2025

10/10 Excellent

hei chuen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food quality and walkable distance to different places like pool, beach, water park, main lobby, and restaurants. Great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Roksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

rozalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids and adults
Stayed 2 nights in Aug 2025

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One the best experiences with my family !! We’ll definitely be returning
Stayed 6 nights in Aug 2025

10/10 Excellent

Jeong Suk

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resprt
Stayed 4 nights in Aug 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. Something to do For all ages
Stayed 4 nights in Jul 2025

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all-inclusive resort ever...the food, the service, the hotel in general is excellent and for the kids VERY recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Jun 2025

8/10 Good

kaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is good for young kids, kids older than 11 years old might feel bored. Food are ok.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at The Moon Palace, definitely going back. Everything was great and beautiful, I absolutely loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in 3 years and never fails to amaze. Best dining options with endless kids activities is hard to find in an all inclusive and Moon Palace has perfected it. Highly recommended.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing holiday. Everything was perfect - except the sales team.
Stayed 6 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Gerardo was beyond amazing and made our experience exceptional
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 5 nights in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities, dining options and activities for the kids. Staff hospitality was amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. This is our families 3rd time visiting and we always have a fantastic time. Allot to do and service is fast. Would recommend 100%
Stayed 5 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very big
Stayed 5 nights in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Wished I had booked a longer stay to enjoy more of the amenities. Staff is friendly and welcoming. The food was delicious. The mixed drinks could have been better but that didn’t take away from a great time that was spent.
Stayed 5 nights in Aug 2025

10/10 Excellent

bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good
Stayed 5 nights in Aug 2025

10/10 Excellent

MELANIE ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was so amazing. Def will be going back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Talisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025