1/5 Terrible
Mona
15 May 2022
Unfortunately, on last day of our 3 days stay in this hotel, my husband wallet’s been stolen. we packed and left the safebox open for only 30 min to go down stair for breakfast before we leave hotel. when we came back to the room we saw a suspicious guy coming out of our room he said i came to check smoke alarm, but he didn’t have any thing in his hand, he somehow looked surprised to see us and quickly left to grab ladder. since i was not expecting in just few minutes such a horrible thing happen, i did not check our stuffs. when we got back usa, I checked the bank account and noticed it was charged for several Amazon and online purchases. hopefully
Credit card company blocked the card and disputed the charge.
I emailed the Riu and reported this awful incident that ruined our vacation. Noting heard back yet
Be aware!
Stayed 6 nights in May 2022