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Riu Palace Peninsula All Inclusive

Photo gallery for Riu Palace Peninsula All Inclusive

Primary image
On the beach, white sand, sun-loungers, beach towels
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers

Overview of Riu Palace Peninsula All Inclusive

Riu Palace Peninsula All Inclusive

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTortuga Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive
  • Popular LocationNorte Beach104 min drive

Choose dates to view prices

About this area

Cancun

Riu Palace Peninsula All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is next to a golf course and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Langosta Beach - 7 min walk
  • Tortuga Beach - 8 min walk
  • Jardín del Arte - 10 min walk
  • Turtle Beach - 7 min drive
  • Norte Beach - 104 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

About this property

Riu Palace Peninsula All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Riu Palace Peninsula All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 562 rooms boast jetted bathtubs, and offer free WiFi and balconies. Sitting areas and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Riu Palace Peninsula All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • Hot tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • Las Olas
  • Krystal
  • Isla Mujeres
  • Tamales
  • Kabuki

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Turndown service

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See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
All-inclusive resort
All-inclusive resort
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu
Riu Peninsula Inclusive Cancun
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Palace Peninsula All Inclusive All-inclusive property Cancun

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 2498 out of 3811 reviews
5 - Excellent 66%
Rating 4 - Good. 775 out of 3811 reviews
4 - Good 20%
Rating 3 - Okay. 261 out of 3811 reviews
3 - Okay 7%
Rating 2 - Poor. 127 out of 3811 reviews
2 - Poor 3%
Rating 1 - Terrible. 150 out of 3811 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
Unfortunately, on last day of our 3 days stay in this hotel, my husband wallet’s been stolen. we packed and left the safebox open for only 30 min to go down stair for breakfast before we leave hotel. when we came back to the room we saw a suspicious guy coming out of our room he said i came to check smoke alarm, but he didn’t have any thing in his hand, he somehow looked surprised to see us and quickly left to grab ladder. since i was not expecting in just few minutes such a horrible thing happen, i did not check our stuffs. when we got back usa, I checked the bank account and noticed it was charged for several Amazon and online purchases. hopefully Credit card company blocked the card and disputed the charge. I emailed the Riu and reported this awful incident that ruined our vacation. Noting heard back yet Be aware!
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff and nice place.
Stayed 9 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very well maintained. Restaurants were delicious. Would definitely stay here again!
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Room was excellent. Place was immaculate. 7 restaurants that did not require reservations. Staff was all really friendly. Juan in the buffet area was awesome and always friendly. All the bottled water you wanted no questions asked. Some places have limits that’s why I put this. I can’t say enough about how much we loved this place. Will be our go to when vacationing in Cancun!!
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything is fantastic i loved .. Only i will lake, they need change the events during the night,they need to update
Stayed 6 nights in May 2022