Hotel Riu Palace Las Americas - All Inclusive - Adults Only

Photo gallery for Hotel Riu Palace Las Americas - All Inclusive - Adults Only

Primary image
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Riu Palace Las Americas - All Inclusive - Adults Only

Hotel Riu Palace Las Americas - All Inclusive - Adults Only

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center10 min walk
  • Popular LocationChac Mool Beach15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive
  • Popular LocationNorte Beach106 min drive

Choose dates to view prices

About this area

Cancun

Hotel Riu Palace Las Americas - All Inclusive - Adults Only is located in Zona Hotelera, a neighbourhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Costa Occidental de Isla Mujeres National Park and Xoximilco are also worth visiting. Spend some time exploring the area's activities, including golfing, golf lessons and scuba diving.

What's nearby

  • Plaza Caracol Mall - 4 min walk
  • Forum Beach - 9 min walk
  • Cancun Convention Center - 10 min walk
  • Chac Mool Beach - 15 min walk
  • Norte Beach - 106 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Restaurants on site
  • Don Roberto
  • Sakura
  • Los Arcos
  • Krystal

About this property

Hotel Riu Palace Las Americas - All Inclusive - Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 372 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. In-room free WiFi and balconies are standard, as are flat-screen TVs with satellite channels.
Hotel Riu Palace Las Americas - All Inclusive - Adults Only offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – October 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Riu Palace Las Americas All Inclusive Adults Only
Hotel Riu Palace Las Americas All Inclusive Adults Only

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 2220 out of 3309 reviews
5 - Excellent 67%
Rating 4 - Good. 656 out of 3309 reviews
4 - Good 20%
Rating 3 - Okay. 239 out of 3309 reviews
3 - Okay 7%
Rating 2 - Poor. 90 out of 3309 reviews
2 - Poor 3%
Rating 1 - Terrible. 104 out of 3309 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it I’m gonna recommend it to everyone
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated our 20th wedding anniversary there. The front desk staff was amazing and not only upgraded our room, but they surprised us with champagne and chocolate covered strawberries. We loved every minute of our time there. We are definitely returning.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort with awesome staff, entertainment, cleanliness
Stayed 5 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s great hotel . If you want partying it’s for you:)
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!!
Stayed 5 nights in May 2022