Isla Mujeres Holidays

I didn't select breakfast as part of my itinerary. The biggest issue is the sargassum weed. The hotel must take proactive steps to prevent large build-ups. Otherwise, it's impossible to use the beachside. The smell is awful. The majority are using the pool, but its cleanliness is in question. Some beach towels are so old that you can see how thin they have become after the washing and drying process. The rooms are good and clean. Staff are very polite and helpful.

I loved everything, especially the staff, they were great, very friendly. I remember some names like Luis, Dalila, Adriano, Hector, Noberto, Francisco, Rodrigo, Lizette, and the others. I really recommend them. They're wonderful, congratulations. Thank you so much for everything.

The hotel itself was nicer than I had imagined it and the upgrade to a suite overlooking the ocean was not expected! The staff were all friendly and the food was quite good. I’m not really a beach person, but I could see that the beach could get bit crowded due to the size of the property. We stayed in Cancún two nights after a holiday in Mérida because the homeward flights are better out of Cancún, and this was just a bit of luxury before flying out.

Gracias por.las atenciones.. limpieza y conform

The staff was wonderful, fast prop you had access to the beach that was very easy to get to the clean rooms the balcony of view the option of leaving getting two places that were very close