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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and full-service spa

Choose dates to view prices

Located close to Playa Mujeres Golf Club, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar and a terrace. Indulge in some rest and relaxation at PH Spa, the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is €367
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
2 bathrooms
Shower/bath combination
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
2 bathrooms
Shower/bath combination
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Shower/bath combination
Rainfall showerhead
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
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About the area

Costa Mujeres is home to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Puerto Cancun Marina Town Center. Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are two other places to visit that come recommended.
Visit our Costa Mujeres travel guideOpens in a new window
Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.8 km
  • Mujeres Beach - 10 min drive - 6.2 km
  • Punta Sam Ferry Terminal - 13 min drive - 8.6 km
  • Punta Sam Beach - 13 min drive - 8.6 km
  • Ultramar Ferry Puerto Juárez - 19 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪The Shores Restaurant - ‬1 min walk

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar and a terrace. Indulge in some rest and relaxation at PH Spa, the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • 4 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Concierge services, a 24-hour front desk and a front desk safe
  • Coffee/tea in reception, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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8.4 out of 10, Very good, 2,357 reviews
The price is €321
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only on 1 Feb 2026 start from €363.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach are also within 12 mi (20 km).

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Reviews

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

8.0

Very good

8.8

Cleanliness

8.2

Amenities

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 342 out of 693 reviews
Rating 8 - Good. 140 out of 693 reviews
Rating 6 - Okay. 87 out of 693 reviews
Rating 4 - Poor. 58 out of 693 reviews
Rating 2 - Terrible. 66 out of 693 reviews

Reviews

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.
Stayed 7 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous! Very clean, healthy food, friendly staff, and plenty to do! Beautiful!!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of!
Stayed 4 nights in Nov 2025

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Place was very clean, staff we lovely. Lots of food options and snacks. We were pleasantly surprised to get upgraded to star class which allowed us an additional pool and restaurants. We had our favourite bar tender Louie (his name tag was MIA so not sure it in spelling it correctly) who worked in the premiere bar & lounge, he was so funny and always remembered our drink orders! We had a swim out in our room and it was worth the upgrade, so nice and refreshing! We will be back again for sure!
Stayed 6 nights in Jan 2026

10/10 Excellent

jondre

Liked: Cleanliness, amenities, property conditions & facilities
Service was nice, staff was friendly and helpful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Christa Marie

Liked: Amenities
The hotel was a lot of fun and the entertainment was great! Loved the beach!
Stayed 7 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Breakfast was great. We ate at the Shore. Tons of options and omelet station. Definitely recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Jabaaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of people complain about the food but to me it was a solid 8/10 and the entire resort was beautiful and lovely. Enjoyed the service and amenities available. Luis was an amazing help to us during the entire stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Amarjit

Liked: Cleanliness, amenities, property conditions & facilities
Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Madison Brooke

Liked: Cleanliness, property conditions & facilities
The room was immaculate. Housekeeping did a great job daily! Food was wonderful. Drinks were amazing, and the beach was super pretty and clean. Resort staff was friendly and helpful. 10/10 across the board!
Stayed 6 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Amazing staff, clean, great drinks!
Stayed 6 nights in Jul 2025

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort people are nice and welcoming
Stayed 4 nights in Jul 2025

10/10 Excellent

Alisha L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort and have vacationed here many times. The food is excellent!
Stayed 5 nights in Apr 2025

8/10 Good

Michael Singh

Liked: Cleanliness, staff & service, amenities
Enjoyed the restaurants
Stayed 7 nights in Jun 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PH Spa was Amazing! . Great views from the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Merissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from a week in October 2025. Resort and room were beautiful. Paid extra for the adults only and swim up room - definitely recommend. Nobody else was utilizing their swim up room so it felt like a private pool the entire trip. With the adults only section we also had a private breakfast restaurant which was amazing, we never had to eat at the buffet the whole trip between all the restaurants. Staff were all so friendly and attempted to remember you at the bars. Would absolutely go back again, I have been to Mexico a few times and this was the best resort and food I have ever had
Stayed 7 nights in Oct 2025

6/10 Okay

Nashiem

Liked: Property conditions & facilities
Our butler was friendly but not efficient , we waited for two hours for our room before we had to personally go to front desk and inquire about the hold up , we didn’t receive our complementary bottle until the day before our last day , there is no night life for adults only and the buffet was very basic and bland , the breakfast was the only time buffet was good , Mexican restaurant 0/10 but the hibachi and steakhouse was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the swim out pool.
Stayed 4 nights in Jun 2025

8/10 Good

Raghad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great get away. We had so much fun and the staff was amazing.
Stayed 4 nights in May 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Swim out room and services were great! Property was well maintained and staff were friendly.
Stayed 6 nights in May 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is about 4 years old, very well maintained with easily accessible facilities, pool and beach areas.
Stayed 5 nights in May 2025

10/10 Excellent

Kaliyah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, everyone was respectful and nice! Excellent service and resort.
Stayed 3 nights in May 2025

4/10 Poor

Shari

I was disappointed with my stay overall, especially given the expectations for this resort. Despite staying on the adults-only side, there were children present, and I could hear kids throughout the night and early mornings, which defeated the purpose of booking that section. One of the biggest issues was a 12-hour period without running water in our room. This made it impossible to shower or use basic amenities and significantly impacted our stay. No meaningful resolution or follow-up was provided. For New Year’s Eve, guests were heavily pushed to purchase additional dinner packages. Regular dinner restaurants and even the buffet were unavailable unless you paid extra, which felt inappropriate for an all-inclusive resort. Throughout the property, there were constant sales pitches for spa packages and excursions, with staff approaching us frequently, which made it difficult to relax. The restaurants were decent, but the buffet was below average. Drinks were consistently watered down. Overall, the experience did not match the price or the all-inclusive promise. I would not stay here again.
Stayed 6 nights in Dec 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Stayed 6 nights in Mar 2025