H10 Hoteles hotels in Playa del Carmen, Quintana Roo

"Everything was amazing. Especially, the staff. Shout-out to Abner, Amelia, and Carlos for their wonderful service at the beach. "

"This was one of or the best tropical vacation I have been on and I’ve been on a few. This hotel is gorgeous and the staff was so very very friendly!! You can’t go wrong with this place it really is paradise!!"

"The room and the staff were superb! The lower rate room we got, was backed up to an unknown property that had many dogs that barked through the day. Sounded like a dog fighting ring mid afternoon. Otherwise everything was great"

"The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone."

"Amazing staff!! "

"The staff and location are excellent."

"Excellent location excellent staff can't wait to come backlivedevery moment "

"Overall the hotel was awesome. Great looking, well maintained. Everyone was so nice at the resort, there was lots to do including the new kids playground and water area. The kids club was great so we could have a little free time for the two of us. We liked it so much there that we will be booking our wedding there."

"Our first time to Mexico and this resort didn't disappoint! The staff were very kind, food was great. Many different restaurants to choose from, water park for the kids and tons of pools. Great ocean/beach access as well. Highly recommend!"