5 Star Hotels in Playa del Carmen, Quintana Roo

"Amazing hotel and stay!! "

"Great location. "

"Awesome food! Tons of activities for kids and families. Clean. Super nice staff overall"

"Everything was great "

"The road leading into the property was very run down and kind of scary but once on the property its beautiful. The staff is 5 stars! Someone greats you with welcome drinks, you check your bags in, and check in. All the resturants and buffets were very clean and wonderfully decorated with modern decor. There were a few property things that could use attention like missing pool tiles, broken tiles, and just things that if you looked reslly hard you'd notice poor craftmanship. The spa was amazing. But the best part was the staff. Every single person was kind and helpful. We really enjoyed our time there"

"The rooms and grounds were very nice. We spent our time at the pools. Two large pools, two bars and some bar service. Food and food choices were good. The only negative was the beach due to seaweed. We usually see some seaweed at the beach but this was extreme as it was also floating in the water. They tried to clean up the beach but didn't have much luck. This also made it smell. Hoping it was just a bad week/month for the ocean. "

"Beautiful property . Wonderful staff. My grandkids loved it.."

" Very lovely place , food and amenities were amazing "

"Yes"