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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Meeting facility
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed (Swim Up)

Premium Room, 1 King Bed (Swim Up)

Premium Room, 1 King Bed (Swim Up)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Ocean Front)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room (Swim Up)

Premium Room (Swim Up)

Premium Room (Swim Up)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite

1 bedroom, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Horizon)

1 bedroom, minibar, in-room safe, desk

Suite (The Horizon)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Garden View (Plunge)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Mobility Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Mobility Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Elixir Plunge Pool)

1 bedroom, minibar, in-room safe, desk

Suite (The Elixir Plunge Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ocean Front)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View (Plunge)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite (The Devossion)

Suite (The Devossion)

Suite (The Devossion)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.8 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Guandola Playa - ‬1 min walk

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Luxury eco-certified hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Maritime Terminal, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only provides a poolside bar, a terrace and a coffee shop/cafe. With amenities such as a white sand beach and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a body wrap, a body treatment or a body scrub at Cenote Spa, the on-site spa. The on-site Japanese cuisine sushi bar, Sushi 'n' Raw Bar, features ocean views and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), laundry services and concierge services
  • Smoke-free property, ATM/banking services and a ballroom
  • Luggage storage, coffee/tea in reception and a porter/bellboy
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 314 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Rainfall showers, baths or showers and free toiletries
  • 47-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

All-inclusive room rates at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cocina
  • Sushi 'n' Raw Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 36 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only doesn't offer parking.

What time is check-in at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Some rate plans available at this property are all-inclusive.

Where is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city centre and within a 5-minute walk of Quinta Avenida and Mamitas Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego Elias Alvarez

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for families.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away property is in great location & food was limited but good.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff, walkable to restaurants and shops.
Stayed 4 nights in Jun 2025

10/10 Excellent

Reva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how kind all the staff was and how the main area was all outside
Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property and location. The people of the Grand Hyatt are top notch! They truly make you feel welcome.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lidan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The rooms were nice and clean. There is a beautiful view of beach upon arrival, very aesthetically pleasing...I could go on and on. You should book!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Good vibes
Stayed 4 nights in Jul 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall condition and quality of the resort are very attractive to us. We love the pools , the spa and the staff is fantastic - courteous and professional. The beach is nice for a city center location. Algae season might be a problem but we truly enjoy this place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lizzette

Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for your service everything was amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Omy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and polite. Lovely beach front view and great customer service all around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel & Location is amazing, lot's of stores and dinning close by
Stayed 3 nights in Nov 2024

10/10 Excellent

shawn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice! Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,staff and overall experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect!
Stayed 4 nights in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice - close to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe and a beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

benhoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Can’t wait to be back!
Stayed 4 nights in Feb 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Not what I expected. First night we arrived there was no hot water and room had a bod smell. They fixed hot water the next day and put a dehumidifier for the smell. Waiting 2days for cleaning service. Only good thing was they gave me late check out
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a oasis away from reality. We got to celebrate my wifes birthday with beautiful scenery and delcious food. The calm yet exciting pool scene was a real motivator to wakeup in the morning. Having our room lead out to a private pool gave us zen vibes.
Stayed 4 nights in May 2025

2/10 Terrible

Matt

Disliked: Amenities
Expedia has showed on the website that it sleeps 4 in the room and we were 3 persons knowing that 2 people can sleep on the bed and the other will sleep in the sofa. There was no sofa bed i had to pay $35 a night extra to bring a roll bed for 7 nights . Terrible description of the room on the Expedia website i was very upset. wont book anymore with them.
Stayed 7 nights in Jun 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities
Amazing time at the Grand Hyatt, service is top notch.
Stayed 3 nights in Jan 2025