Fiesta Americana Hotels & Resorts hotels in Playa del Carmen, Quintana Roo

"Service, dining options, evening entertainment...all wonderful!"

"Our 5 day stay was excellent. We enjoyed our time here. The only issue was the seaweed season which made the beach unpleasant and we were not able to get in the water. "

"We had a good time with family"

"Me gustó el hotel lo único es que falta más aire acondicionado en las tiendas o restaurantes está muy caliente. Una cosa que no me gustó fue que fui agarrar un café y espere 45 min y cuando llegue a la caja me dijieron que hielo no había entonces mi recomendación es que avisen con tiempo a las personas y así no tendremos que esperar tanto.. "

"Always an amazing time! Resort is beautiful. Food is excellent. Staff is exceptional!"

"Everything "

"Fantastic experience yet again. This was our fifth stay and still excellent service throughout every area "

"Our 2nd time staying at the riu palace and this place does not disappoint! The staff are amazing and will go out of their way to make sure your stay is comfortable. German took great care of us every day at the pool and Eduardo made sure we got everything we need every night! "

"Amazing time at the hotel with my friend and our 2 daughters for their graduation. Bed were comfortable, room and hotel was very clean overall. Food was very good : shouout to the lady who cooks omelets in the morning, she is amazing! Mexican restaurant was definitely our favorite. Special mention to all the service staff : they were all so great! Everyone seems happy to work there and their good service feels very genuine! They certainly add to the experience at the hotel : special thanks to Jose, Jesus and Sebastian"