Hidalgo Hotels

"Clean modern room. Shuttle from airport was prompt but it would be nice if touching base with hotel for"

"Everything was perfect "

"It was fine and the staff ok. "

"Food was great! Never had a bad meal. Pool was clean and always had a chair without going to get one super early. Staff was polite and accommodating. Room and resort super clean! "

"Beautiful lovely and amazing "

"Excellent experience,fuimos en la familia y la atención fue grandiosa muy buen resort para pasar en familia ,muy buen servicio de limpieza,comida,el personal muy buenas personas "

"Good"

"This is probably one of the best places to stay in Cancun. Amazing facility, staff was always helpful and friendly, every meal we had was excellent, and the pools were always clean with enough loungers to be able to find one when you wanted to just lay by the pool. Only two cons/negatives: 1. The beach they are located on is not one where you'd want to swim. The water is so shallow that there is alot of brown seaweed that also covers the beach due to tides. It smells like a bay at low tide due to it laying out in the sun. However, the pools are so nice in the resort that you can still enjoy them and not miss the beach. (We actually got a day pass from the resort planners for a trip to another beach in Cancun that didn't have seaweed, so were still able to have a "beach day" on our trip). 2. The second con is the pushy sales people trying to sell their vacation club. I sat thru what was supposed to be 90 minutes which ended up lasting over 2 hours. I got free day passes to their sister facility, "The Moon Palace- The Grand" but never used them. I stayed at The Moon Palace - Sunrise. They then tried again after I checked out and I still had to decline them 5 x's. If you know ahead of time that you don't want to sit in on one of these "presentations" and you decline it, you will have a great time other wise. Other than those two things our trip was amazing."

"Most amazing resort I’ve ever been too! The staff is incredible, the resort itself is STUNNING. So many activities to do, you will never be bored! I’m already booking my next trip to come back in March. "