Cancun Hotel Guide. Hotels in Avenida Tulum, Cancun, Mexico

"Amazing stay! The resort exceeded our expectations in every way. The staff were incredibly friendly and the atmosphere was relaxing from the moment we arrived.” “One of the best all-inclusive experiences we’ve had. Everything was well organized and the service was outstanding.” Food & Drinks “The food was excellent with a huge variety of options. Every restaurant had fresh, flavorful dishes.” “Great selection of restaurants and bars. The cocktails were fantastic and always served with a smile.” The only perk - the pools where rather small compared to the nr of people in the hotel and the beach not really what you would expect from Cancun "

"Staff was friendly. Ro"

"We stayed at this all inclusive resort and I have to say that this resort was clean and very well maintained by the staff. What lacked was the food quality. We had high expectations our first night going into their Mexican restaurant because we were in Mexico, the food was terrible. The tortillas were stale, the avocado placed on top of the tacos had a brown layer due to it sitting out too long. The birria was over cooked and chewy. The buffet that they have available for breakfast and lunch was horrible as well. The only place In the resort that was decent was the steakhouse that’s only open during dinner. We were really disappointed in investing our money to an all inclusive with horrible food. We definitely won’t be staying here again. "

"I didn’t use the gym"

"Pros: The way the reception team greeted and received us is fantastic. Hotel staff and their Service is very good. Stay was pleasant, properly is cleanly maintained. Cons: There is no elevator from parking to lobby. Each time you and your family pull out the car, it’s punishment for all to climb narrow stairs from parking. UG parking was smoke filled and not properly ventilated, airiated. Restaurant service was pathetic and taste was not up to the mark"

"Great stay . Will definitely visit again "

"Super awesome customer service. Foods are great and best place to stay with family with kids"

"Room & resort was clean. Costumer service was also perfect. An enjoyable stay ! Can’t wait to go back."

"Moon place has our heart "