Playa del Carmen Hotel Guide - Xplor Theme Park hotels in Playa del Carmen, Mexico.

"Staff was great. Very helpful. Dominick kept our rm very clean. Paulo with mts looked after us immensely. "

"Amazing resort, well worth the hype and the price. The only sad thing is they don't allow kids under 4 so we can't come back for four years since I'm pregnant. Other than that it's perfect. Food, staff, amenities are great! "

"Definitely one of the best resorts I’ve been to in a long time! Variety of food was fantastic! On nights that we went to the buffet instead of a restaurant, it was probably even better. Beach was terrific, staff was friendly, everything was clean, could’ve asked for a better vacation!"

"Excellent service! Great staff! "

"The room was IMMACULATE. We had it cleaned twice when we left the room and it was as spotless as it was when we arrived. The resort was beautiful! Well maintained in every area! The staff was so nice and accommodating and took care of our every need! Will def stay here again!! "

"Had to get the AC adjusted after the first night. Worked fine after that. Did not spend time at the pools - Just used the beach. Swimming in the ocean was great. Meals at buffet were good. Great afternoon snorkeling tour with the on-site company. Some good bird watching down by lovers beach and along the street outside the resort. Best birding if you can arrange it is at the golf course. Hotel staff were helpful and pleasant throughout the stay. We really enjoyed the evening violinist. Beds were comfortable and room was kept clean."

"Everything was very good. It is far from the airport so book a shuttle. The food was average but edible and service was good. If you want beach, maybe stay closer to the core of Cancún. The lagoon and snorkelling were wonderful."

"The property is huge and overwhelming at times however the selection in food options and access to parks makes it a great option if your family likes action and adventure"

"Good👍"