Hotel Riu Palace Mexico - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

November 2025

18

December 2025

6 restaurants, breakfast, dinner served; Italian cuisine

Minibar, in-room safe, blackout curtains, iron/ironing board

On the beach, white sand, sun-loungers, beach towels

Hotel Riu Palace Mexico - All Inclusive is near Quinta Avenida, offering a free breakfast buffet and swim-up bars. Guests enjoy white sand beaches, sun loungers, massages, six restaurants including Italian, fitness classes, helpful staff, and a prime beach location.

Wonderful

Popular amenities

Hot tub
Bar
Spa

Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

3+ beds

Showing 40 of 40 rooms

Junior Suite (Superior (U))

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (U)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

47 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub (U)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

47 sq m
Sleeps 2
1 King Bed

Suite

47 sq m
Sleeps 3

Suite Deluxe

47 sq m
Sleeps 3

Suite Junior

Exceptional

39 sq m
Sleeps 4

Suite Junior with Garden View

39 sq m
Sleeps 4

Suite Junior

39 sq m
Sleeps 4

Room Superior

39 sq m
Sleeps 4

Suite

47 sq m
Sleeps 3

Suite Deluxe

47 sq m
Sleeps 3

Junior Suite (M)

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Superior (E))

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

39 sq m
Sleeps 4
1 Double Bed

Junior Suite (Superior, B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

39 sq m
Sleeps 4
1 Double Bed

Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

47 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, Jetted Tub (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Hairdryer

47 sq m
Sleeps 2
1 King Bed

Suite (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

47 sq m
Sleeps 3
1 King Bed

Suite, Jetted Tub (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

47 sq m
Sleeps 3
1 King Bed

Suite (L)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

47 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

47 sq m
Sleeps 3
1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite (Superior | B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds

Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

47 sq m
Sleeps 4
2 Double Beds

Suite, Jetted Tub (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

47 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite (Superior | C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
1 Double Bed

Junior Suite (C)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

39 sq m
Sleeps 4
1 Double Bed

Suite, Jetted Tub (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Hairdryer

47 sq m
Sleeps 4
1 King Bed

Suite (C)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

47 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

Sleeps 3
3 King Beds

Junior Suite, Garden View (Elite Club, U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite (Elite Club, Swim-Up, U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

Sleeps 2
1 King Bed

Suite, Garden View (Elite Club, U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

Sleeps 2
1 King Bed

Suite (Swim-Up, U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite (Adults Only, U)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (U)

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

39 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

About the area

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.2 km
Playacar Beach - 8 min walk - 0.7 km
Playacar Golf Club - 8 min walk - 0.7 km
Mayan Ruins of Playacar - 14 min walk - 1.2 km
Quinta Avenida - 6 min drive - 2.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive

Restaurants

‪Viva Wyndham Maya - ‬5 min walk
‪Bar Arrecife - ‬10 min walk
‪rosa roja - ‬1 min walk
‪La Terraza - ‬5 min walk
‪Turquesa - ‬7 min walk

About this property

Hotel Riu Palace Mexico - All Inclusive

Upscale all-inclusive property near Playacar Beach

Consider a stay at Hotel Riu Palace Mexico - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a massage at Renova, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner and Italian cuisine. Fitness classes are offered at the health club; other things to do include kayaking, sailing and windsurfing. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Other perks at this property include:

4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking
Limo/town car service, tennis courts and a bike on-site
A billiards/pool table, beach towels and a lift
Guest reviews say great things about the beach locale and helpful staff

Room features

All 434 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.

Other conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and separate baths/showers
Flat-screen TVs with satellite channels
Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Yoga

Entertainment

On-site entertainment and activities

Access to off-site nightclubs

On-site live performances

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

19 Nov - 20 Nov

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

1 Dec - 2 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free uncovered self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Don Julian
Krystal
La Bodega
La Dolce Vita
Miyagi

Things to do

4 outdoor pools
Bicycle storage
Bicycles
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Personal motorised watercraft
Playground
Sailing
Sauna
Shopping
Snorkelling
Surfing/bodyboarding
Tennis
TV in common areas
Volleyball
Windsurfing

Family friendly

4 outdoor pools
Children's pool
Free children's club
Laundry facilities
Living room
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station
Meeting room

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Spa open daily
Spa treatment rooms
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

1 building
100% renewable energy
3 floors
Art Deco architecture
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Living room
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Riu Palace

Riu Palace All Inclusive

Riu Palace Mexico

Riu Palace Mexico All Inclusive

Riu Palace Mexico All Inclusive Playa del Carmen

Riu Mexico

Riu Palace Mexico Hotel

Riu Palace Mexico Playa Del Carmen

Riu Palace Playa Del Carmen

Riu Playa Del Carmen

Rui Palace Mexico

Mexico Palace Riu

Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

Riu Mexico Inclusive inclusiv

Frequently asked questions

Does Hotel Riu Palace Mexico - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Mexico - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Mexico - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Mexico - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Mexico - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, tennis and more.

Where is Hotel Riu Palace Mexico - All Inclusive located?

Nestled on the beach, this Playacar property is within a 10-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 miles (3 km).

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Hotel Riu Palace Mexico - All Inclusive Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Sandra

9 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach

Stayed 7 nights in Nov 2025

10/10 Excellent

Jason

30 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful stay great service, clean rooms, pools were perfect. Would stay here again.

Stayed 7 nights in Oct 2025

10/10 Excellent

Theresa Anne

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place to stay, would definitely come back again.

Stayed 4 nights in Oct 2025

10/10 Excellent

Lyudmila

17 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love this hotel.Stayd there before.Will stay there again.

Stayed 8 nights in Sep 2025

10/10 Excellent

James

21 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great resort

Stayed 4 nights in Sep 2025

10/10 Excellent

Gary Irvin

1 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I was the type of place you never want to leave.

Stayed 6 nights in Oct 2025

10/10 Excellent

Jasmine Lee

15 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great stay

Stayed 4 nights in Jun 2025

10/10 Excellent

Abraham

29 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Shops nearby and pool excellent

Stayed 4 nights in Sep 2025

8/10 Good

LYUBOV

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very nice hotel rooms need some upgrade. food was OK

Stayed 6 nights in Oct 2025

10/10 Excellent

Pavel

30 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I spent a wonderful 10 days at this hotel. The service was excellent, the food is very fresh and delicious, the staff was attentive and polite, everything was very clean, and the staff were constantly doing something to keep everything sparkling.Best restaurant at hotel is it steake house.

Stayed 10 nights in Oct 2025

10/10 Excellent

Jagoda

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach and good food we love it planning to go back soon

Stayed 7 nights in Aug 2025

10/10 Excellent

Ivan

24 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 4 nights in Jul 2025

10/10 Excellent

Coby

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love this resort. It’s always clean and amazing the stuff goes above and beyond to make sure all of our needs are met

Stayed 4 nights in Sep 2025

10/10 Excellent

Marisol

27 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a great experience, the staff was amazing.

Stayed 4 nights in Sep 2025

10/10 Excellent

Juan Ramon

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place to visit

Stayed 5 nights in Aug 2025

10/10 Excellent

Yendry

2 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

I highly recommend it 100%

Stayed 6 nights in Oct 2025

8/10 Good

Rickell

3 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property could have more beer options like Modelo or Pacifico. These beers are at almost every party in the USA so was odd they did not have. My husband was hoping to have more authentic Mexican options for breakfast. The staff was amazing and the property is always beautiful and nice. We will go back to this property it is very nice.

Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

22 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just stayed 7 days at the Palace Mexico. About halfway through I started looking for things I would consider negative. I sincerely have nothing negative to say. The resort is clean, the staff is incredibly nice and helpful. The beach is perfect and the buffets are varied and tasty. The beds are comfortable and the rooms are a good size. We look forward to returning.

Stayed 7 nights in Oct 2025