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La Divina by Aldea Thai

4.0 star property
Salt air and outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for La Divina by Aldea Thai

Relax by the spacious pool surrounded by comfortable lounge chairs and seating areas.
Relax by the serene pool or on the beach, surrounded by lounge chairs and umbrellas.
Relax in this stylish living area with a sofa, console table, and potted plant, offering a view of the ocean and palm trees.
Relax in a serene bedroom with two beds, patterned bedding, and a balcony offering views of lush greenery and the ocean.
Relax in a serene outdoor lounge area with comfortable seating and lush greenery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Aldea Two Bedroom Penthouse with Rooftop and Private Pool

Relax by the rooftop pool surrounded by lush greenery and a city view.

Aldea Two Bedroom Penthouse with Rooftop and Private Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 276 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for La Divina Two Bedroom Penthouse with Rooftop and Private Pool

Relax in a serene bedroom with two beds, patterned bedding, and a balcony offering views of lush greenery and the ocean.

La Divina Two Bedroom Penthouse with Rooftop and Private Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
  • 276 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for La Divina Three Bedroom Penthouse with Rooftop and Private Pool

Relax by the pool, surrounded by a comfortable wooden deck and a shaded pergola.

La Divina Three Bedroom Penthouse with Rooftop and Private Pool

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
3 bedrooms
  • 339 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Suite Street View

Relax in comfort with a large bed, nightstand, and cozy seating area, offering a view of the outdoors from the balcony.

Junior Suite Street View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Designer toiletries
Private bathroom
Bathrobes
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Relax in this serene space with a large bed, nightstand, and lamp, plus a window offering a view of the outdoors.

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Designer toiletries
Private bathroom
Bathrobes
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Av. Cozumel Mz.81 Lt. 1, Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Vagabunda - ‬3 min walk
  • ‪Coffee Bar At The Grand Hyatt - ‬1 min walk
  • ‪Los Machetes - ‬2 min walk
  • ‪Bistro Playa - ‬2 min walk

About this property

La Divina by Aldea Thai

Upscale hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, La Divina by Aldea Thai provides a terrace, a garden and a hair salon. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
  • Beach towels, a front desk safe and luggage storage
Room features
All guest rooms at La Divina by Aldea Thai include thoughtful touches, such as furnished balconies and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per stay.
Cots (infant beds) are available for USD 50 per stay

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (return)
  • Crib (infant bed) fee: USD 50 per stay
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Divina Aldea Thai
Divina Aldea Thai Condo
Divina Aldea Thai Condo Playa del Carmen
Divina Aldea Thai Playa del Carmen
Divina Thai
La Divina By Aldea Thai Riviera Maya/Playa Del Carmen
La Divina by Aldea Thai Hotel
La Divina by Aldea Thai Playa del Carmen
La Divina by Aldea Thai Hotel Playa del Carmen

Frequently asked questions

Does La Divina by Aldea Thai have a pool?

Yes, this property has an outdoor pool.

Is La Divina by Aldea Thai pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Divina by Aldea Thai?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at La Divina by Aldea Thai?

Check-in begins at 3 PM.

What time is check-out at La Divina by Aldea Thai?

Checkout is at noon.

Does La Divina by Aldea Thai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 220 per vehicle applies.

Where is La Divina by Aldea Thai located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mile (2 km).

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La Divina by Aldea Thai Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 10 out of 114 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space, very clean and nice staff. The rooftop pool is amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to restaurant, shopping and beach access
Stayed 2 nights in Jan 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all to much noise AC doesn't work .shower runs cold
Stayed 2 nights in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not fluent bilingually Spanish/English. Very difficult to ask about services or even get the process for getting a towel. Booked through third party service so didnt feel as if we were one of the establishments customers. Not having immediate access to pool towels was a 1st for us on a luxury vacation.
Stayed 2 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Clean areas and friendly ataff
Stayed 4 nights in Aug 2024

8/10 Good

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, our penthouse had a pool on the roof. Half of the block from the sea. Beautiful beach.
Stayed 3 nights in Aug 2024

8/10 Good

Jhoenette

Liked: Cleanliness, amenities
Beautiful and spacious hotel but needed maintenance…
Bathroom 2
Masters bedroom bathroom
Kitchen area
Stayed 3 nights in Aug 2024

2/10 Terrible

Dennis Nektalov

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived the place was dirty dead bugs on the floor bathrooms were dirty
Stayed 6 nights in Aug 2024

4/10 Poor

kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and the premises but boy oh boy was it noisy. The room is located right above 2 restaurants that did not stop playing music ALL NIGHT LONG. Although great music, it was impossible to sleep
Stayed 2 nights in Dec 2023

10/10 Excellent

Blandine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful condo, with private pool overlooking the ocean on the top. While the beach is not on the property, it is one minute walk away. Lots of room to entertain guests on the rooftop (although visiting hours end quite early). House keeping came every day and refreshed all the towels which was nice. Cons: check in process a bit cumbersome, air conditioning blows right on the bed, we had to turn it off to sleep. An extra towel rack would have been helpful to dry our beach gear.
Stayed 3 nights in Aug 2022

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The hotel smells wet, the AC is super loud. The lighting is deemed, super understaffed. The valet and house keeper are rude, and not willing to help. The ceiling is rusted and the towels are dirty. The bedsheets were smelly too. Not recommended
Stayed 2 nights in Oct 2023

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities

Avoid the standard Jr Suite

Stayed in a standard Jr Suite Street View for one night after having stayed in one of the larger rooms with a private rooftop years ago. The standard Jr Suite was right beside the men’s washroom by the pool area and it smelled like an old dirty urinal. Very unpleasant. I would have complained if we stayed longer than one night, but since we were out most of the day we let it be. It was a very strong and noticeable smell though. Also, the side light to the bed was broken and we found a dried rose petal in our bed which worried us that the sheets hadn’t been cleaned properly between visits. The sight of handprints on the headboard of the bed also gave us gross thoughts of what may have happened with the previous guests. All in all we were disappointed by this room.
Stayed 1 night in Apr 2023

6/10 Okay

Landry

Liked: Cleanliness, amenities
Disliked: Staff & service
chambre ok, Attention ce nest pas un hôtel, chaque propriétaires possèdent quelques chambres. Première nuit pas de WC, intervention le lendemain... Néanmoins bien placé.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juanis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor es la ubicación, si es un lugar para chillaxear entre mar y alberca
Stayed 1 night in Aug 2024

2/10 Terrible

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El lugar es muy bonito y el departamento impecable. El check in estuvo terrible ya que el personal de la divina nos tuvo casi una hora esperando respuesta por WhatsApp para que nos dieran el acceso. Las instrucciones de pre check in nunca se nos enviaron hasta que ya estábamos adentro del departamento, deberían de estar más atentos cuando es hora de check in, muy mala experiencia.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to this place before, the place is the best in playa del carmen. I always vacation at playa del carmen and ive been to these penthouses before and they will keep me coming back. Best beach best penthouses and best service. Greatly appreciate all staff that make this possible. If you are traveling with family and are looking for the most cormfortable and clean place to stay and at the center of all the action (day and night) this is where you need to book. Dont think about it just go ahead and book i promise you will not regret. Ill be back in october with my family. Everyone loves the place (kids and adults)
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, solo la regadera tenía alguna fallas
Stayed 2 nights in Jun 2024

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities, room comfort
Hubo un detalle que no me agradó Solo pasé una noche y me quedé con la idea de descansar y bañarme en la mañana pero resulta que no hubo agua de 11 pm a 8 am y eso me cambió el esquema
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Stayed 1 night in Dec 2023

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo!!! Me cancelo la reserva el mismo día que tenía que hacer el check in, me dejo sin hospedaje el día que llegaba y no me dieron ninguna alternativa de estancia, muy mal servicio y modos de atender la situación
Stayed 2 nights in Sep 2023

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money ! Go elsewhere !!

The beds where dirty, the a/c unit is super loud ! It’s like having heavy machinery working , host communication horrible !! Over all was ok , nothing great . The area is by a very crowded beach . Would NOT stay here if I knew all this
Stayed 1 night in Jun 2023

4/10 Poor

Eduardo

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para viajar en familia.

Muy conveniente para viajar en familia, con acceso inmediato a la playa (y al mamitas beach club, que te da descuento por hospedarte en Aldea Thai). La piscina privada y la piscina de la Aldea le encantó a toda la familia. A corta distancia esta la 5ta avenida con muchas opciones de restaurantes.
Stayed 3 nights in Apr 2023