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La Divina by Aldea Thai

4.0 star property
An upscale retreat near Mamitas Beach where travelers can enjoy spa treatments and relaxation while staying just steps from Playa del Carmen's vibrant attractions

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La Divina by Aldea Thai combines tranquility with convenience. Enjoy rejuvenating spa services, lounge by the outdoor pool, or take a short walk to explore Quinta Avenida's shops and restaurants. The property offers free self parking and staff ready to enhance your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50 per stay.

Cots (infant beds) are available for USD 50 per stay

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (return)
  • Crib (infant bed) fee: USD 50 per stay
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does La Divina by Aldea Thai have a pool?

Yes, this property has an outdoor pool.

Is La Divina by Aldea Thai pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Divina by Aldea Thai?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at La Divina by Aldea Thai?

Check-in begins at 3 PM.

What time is check-out at La Divina by Aldea Thai?

Checkout is at noon.

Does La Divina by Aldea Thai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 220 per vehicle applies.

Where is La Divina by Aldea Thai located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.6

Location

7.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 10 out of 114 reviews

Reviews

Verified

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to restaurant, shopping and beach access
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Clean areas and friendly ataff
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, our penthouse had a pool on the roof. Half of the block from the sea. Beautiful beach.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not fluent bilingually Spanish/English. Very difficult to ask about services or even get the process for getting a towel. Booked through third party service so didnt feel as if we were one of the establishments customers. Not having immediate access to pool towels was a 1st for us on a luxury vacation.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to this place before, the place is the best in playa del carmen. I always vacation at playa del carmen and ive been to these penthouses before and they will keep me coming back. Best beach best penthouses and best service. Greatly appreciate all staff that make this possible. If you are traveling with family and are looking for the most cormfortable and clean place to stay and at the center of all the action (day and night) this is where you need to book. Dont think about it just go ahead and book i promise you will not regret. Ill be back in october with my family. Everyone loves the place (kids and adults)
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

miriam

Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space, very clean and nice staff. The rooftop pool is amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing hotel.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Jhoenette

Liked: Cleanliness, amenities
Beautiful and spacious hotel but needed maintenance…
Bathroom 2
Masters bedroom bathroom
Kitchen area
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and the premises but boy oh boy was it noisy. The room is located right above 2 restaurants that did not stop playing music ALL NIGHT LONG. Although great music, it was impossible to sleep
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Dennis Nektalov

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived the place was dirty dead bugs on the floor bathrooms were dirty
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all to much noise AC doesn't work .shower runs cold
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Blandine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful condo, with private pool overlooking the ocean on the top. While the beach is not on the property, it is one minute walk away. Lots of room to entertain guests on the rooftop (although visiting hours end quite early). House keeping came every day and refreshed all the towels which was nice. Cons: check in process a bit cumbersome, air conditioning blows right on the bed, we had to turn it off to sleep. An extra towel rack would have been helpful to dry our beach gear.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money ! Go elsewhere !!

The beds where dirty, the a/c unit is super loud ! It’s like having heavy machinery working , host communication horrible !! Over all was ok , nothing great . The area is by a very crowded beach . Would NOT stay here if I knew all this
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The hotel smells wet, the AC is super loud. The lighting is deemed, super understaffed. The valet and house keeper are rude, and not willing to help. The ceiling is rusted and the towels are dirty. The bedsheets were smelly too. Not recommended
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities

Avoid the standard Jr Suite

Stayed in a standard Jr Suite Street View for one night after having stayed in one of the larger rooms with a private rooftop years ago. The standard Jr Suite was right beside the men’s washroom by the pool area and it smelled like an old dirty urinal. Very unpleasant. I would have complained if we stayed longer than one night, but since we were out most of the day we let it be. It was a very strong and noticeable smell though. Also, the side light to the bed was broken and we found a dried rose petal in our bed which worried us that the sheets hadn’t been cleaned properly between visits. The sight of handprints on the headboard of the bed also gave us gross thoughts of what may have happened with the previous guests. All in all we were disappointed by this room.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Landry

Liked: Cleanliness, amenities
Disliked: Staff & service
chambre ok, Attention ce nest pas un hôtel, chaque propriétaires possèdent quelques chambres. Première nuit pas de WC, intervention le lendemain... Néanmoins bien placé.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor es la ubicación, si es un lugar para chillaxear entre mar y alberca
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El lugar es muy bonito y el departamento impecable. El check in estuvo terrible ya que el personal de la divina nos tuvo casi una hora esperando respuesta por WhatsApp para que nos dieran el acceso. Las instrucciones de pre check in nunca se nos enviaron hasta que ya estábamos adentro del departamento, deberían de estar más atentos cuando es hora de check in, muy mala experiencia.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, solo la regadera tenía alguna fallas
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities, room comfort
Hubo un detalle que no me agradó Solo pasé una noche y me quedé con la idea de descansar y bañarme en la mañana pero resulta que no hubo agua de 11 pm a 8 am y eso me cambió el esquema
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo!!! Me cancelo la reserva el mismo día que tenía que hacer el check in, me dejo sin hospedaje el día que llegaba y no me dieron ninguna alternativa de estancia, muy mal servicio y modos de atender la situación
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para viajar en familia.

Muy conveniente para viajar en familia, con acceso inmediato a la playa (y al mamitas beach club, que te da descuento por hospedarte en Aldea Thai). La piscina privada y la piscina de la Aldea le encantó a toda la familia. A corta distancia esta la 5ta avenida con muchas opciones de restaurantes.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bonito, las habitaciones están lo máximo
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

FRANCISCO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Caotico el registro.

Complicado, el ingreso fue caótico, y poco servicial, realmente mala experiencia.. el personal de recepción amables, pero ellos no controlan los accesos, sino otro personal externo que da la instrucción y en lugar de que este todo listo, hacen esperar mucho para este tramite.
Stayed 1 night in Aug 2022