Bogotá Hotel Guide - Plaza de las Americas Shopping Mall hotels in Bogotá, Colombia.

"I had an excellent stay! The staff was very friendly, everything was spotless, and the food was delicious. 100% recommended."

"Great customer service"

"Excelente hotel y buenas condiciones. Solo en el desayuno que se necesita más personal para la atención… "

"Amazing place and personal"

"My room was beyond perfect and the spa/pool area was great as well "

"Everything was great, rooms are clean, room service is great, staff is always there yo help, they brought my daughter a tent castle without us even asking for it, is a great hotel, if i need a hotel again i definitely will go back."

"Great stay "

"The airport shuttle, laundry service and above all the incredible breakfast would all entice us to return to this excelent hotel. "

"The hotel was excellent, everything you'd expect from a first-class accommodation. My issue was with the service staff, who didn't properly inform me about the amenities included in my executive room. There were supposed to be drinks and snacks on my floor, but there weren't. When I asked at checkout, since I was only staying one night, I was told that when the staff wasn't on the floor, I could request them at the lobby bar, but no one informed me of this. I was very disappointed with this service after choosing the best option for my short stay. Aside from this, the facilities are impeccable, and the hotel meets everything you'd expect. I recommend it, but make sure you know what's included in your reservation and request it."