Mexico City Hotel Guide - Plaza de Santa Veracruz hotels in Mexico City, Mexico.

"Very friendly and great customer service staff. The free breakfast and food including is amazing and way above average then normal with the taste and quality exceding my expectation and 24 hour our service. The drinks were very good including alcohol and coffee. The location was center of everything and easily walking distance in central sites. This is my second time and will male it a third when I return.."

"Breakfast buffet was great. We found a kotex wrappers under our bed and a open pad stuck to the comforter. Thankfully it appeared to be unused but still gross. There are no hot tubs. There are 3 jetted areas of the pool that are the same temp as the pool. "

"The property was beautiful and very clean. An older hotel but gives that historical México City Vibe. Great location for shopping and museums. The Cafe is amazing and very accommodating. The restaurant upstairs has a great view and the food and drinks are wonderful. The staff is great upon check in but after that we felt we didn’t exist or like we were intruding. Coming in and out of the hotel, we were no longer greeted or offered drinks and most of the time didn’t even get a hello or goodbye. When checking out and leaving with luggage, nobody offered to help or ask if we needed anything. "

"Primera vez buen servicio"

"Everything was perfect perfect place friendly will go again"

"Dinner okay not good help for rooms never go there again"

"AC was loud and didn't cool the room. "

"The location is great, everything is accessible and the staff are courteous. The receptionist took a very long time to get us register. The rooms need some remodeling to go with the building. I wish there was more space in the lobby to hang out and enjoy a coffee. In the mornings was very crowded and difficult to walk out. The breakfast buffet was a bit expensive but it was good."

"The hotel staff was fantastic. The public areas were great, although the room was a bit tired. A/C worked well, but it was loud. Rooms not very soundproof, so neighbors who were not being "loud" still felt noisy. The breakfast buffet was outstanding, and the free coffee and pastries on the 4th floor landing were lovely."