Tlajomulco de Zúñiga Hotel Guide - Plaza Punto Sur Guadalajara hotels in Tlajomulco de Zúñiga, Mexico.

"My stay was unfortunately impacted by several service issues. Upon arrival, the front desk was unable to locate my reservation, resulting in a delay of approximately 40 minutes before I could access a room. When I was finally given a room and entered, I discovered it had not been properly serviced—the bed was unmade and there were dirty towels left in the bathroom sink. After contacting the front desk, I was relocated; however, the replacement room was of noticeably lower quality than what I had originally reserved. Additionally, on my second night, I left the “cleaning requested” sign on my door. When I returned late that evening, around 10:00 p.m., housekeeping was only then arriving to service the room, which was not ideal. Overall, while I had hoped for a more comfortable and seamless experience, these issues significantly affected my stay."

"Everything was great! The service, the restaurant and bars were top notch!"

"The building is not as well maintained as we normally expect from Holiday inn Express. - Paint over the trim. - Very slippery shower. - Window seals are kind of rotted. - Bed was comfortable and the surface is clean, but corners and details are not at a really high level."

"Small but excellent hotel, with good service, super clean and enough parking space"

"Breakfast was amazing and staff was amazing "

"Clean room close to restaurant's and many attractions "

"Very pleased"

"Coffee really needs to be improved. "

"I got a suite for a quick getaway with my wife… the air conditioner was not cooling. I reported it along with the shower head that not working properly either. A maintenance guy went to our room to fix the issues. When we got back to our room the room was super hot still but I thought it was because the setting was 34 Celsius on the ac controller ( the maintenance guy left it like that). I lowered it to 23 Celsius and went to bed because it was 4 am already. Next morning we both woke up sweating because the ac in fact did not got fixed. I requested to speak to the manager in turn ( they had a sign with her name) and they told me she doesn’t work on sundays. The rest of the staff did nothing to give me any sort of compensation or alleviate the situation. Bad customer service, and bad property condition."