Springdale Hotel Guide - Plaza Shopping Center hotels in Springdale, United States of America.

"Our stay was comfortable and pleasant and the breakfast was good. We paid as we checked out and the bill was as expected. But we received another bill for the same room and time frame, that was almost 2ce as much as the one we paid. I will follow up on this surprising error."

"Front desk check‑in delays —Front desk employee did not have working login credentials to check-in arriving guests. Four families waited approximately 40 minutes while staff attempted to resolve issues. At 6 p.m. on Friday, May 8, the team appeared unprepared for system changes and password resets. Restroom access denial — During extended wait, a family member requested to use a restroom and was told it was unavailable because it was being used as a supply closet. Unclean rooms — Rooms were not properly cleaned. Microwave was visibly dirty. Bugs throughout the room — Bugs and flies throughout the room. The ceiling had smeared, uncleaned insect remains, and dead bugs were found on the floor with no cleaning supplies available to address them.Persistent smoke odor — Smoke was consistently noticeable on both first and second floors despite hotel being designated as non‑smoking. Reported to front desk, but no action was taken. Hotel employees were observed smoking directly outside the front entrance, which may contribute to the odor. Inadequate towel availability — The room was supplied with only one washcloth and two bath towels for two guests, with no hand towels available. The next day, no clean towels were provided unless dirty towels were returned first, which is not acceptable for guest comfort or hygiene. Trash removal issues — Trash was not collected, and no additional trash bags were provided for overflow. Disability accommodation failure — I did not receive it."

"I slept well and the staff was very friendly."

"The place was extremely clean! There is wireless chargers in the rooms, which was awesome because I forgot mine! The host was prompt with help and responding to my messages. The check in and out process was very simple and easy! Highly recommend this place! "

"Our room was clean and spacious. The front desk was always very helpful."

"Enjoyed the house! Very clean, comfortable stay."

"Close to downtown Springdale and other attractions"

"We love staying at this clean cozy home. Hector is always a good at working with us and communicating."

"For continental breakfast, it's amazing. Hot food, various waffle batters, wonderful. The rooms were also nice. Stayed here for a week for a work trip and it was lovely."