Plettenberg Bay Hotel Guide - Hotels with Pool in Plettenberg Bay, Western Cape

"Loved this relaxing hotel. Such a friendly welcome after a long journey. Loved the cottages and the space, as well as the open fire and private patio. Good food offering from three restaurants on site, as well as room service. Charming !"

"This was the most beautiful hotel we’ve stayed at in a long time. We are frequent travellers and we stayed in some lovely hotels in South Africa but this was most definitely the top. The rooms were stunning as was the whole hotel. The service was excellent and friendly. Perfect stay! "

"Thank you for such a wonderful stay. We loved the villa, views and location. "

"Formosa bay was a great experience. The staff are very friendly and helpful. The place in clean and have some great amenities for all ages."

"Safe, easy, hospitable "

"Staff members were more than happy to accommodate all our requests. "

"Lovely property overlooking the sea. Nice large room. Betina was a delightful host"

"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."