The Crags Hotels

"We had a fantastic stay at Moonshine! From the moment we arrived, Carol made us feel incredibly welcome and well taken care of. The space was clean, comfortable, and thoughtfully set up, with great attention to detail that really made the experience special. We are visiting South Africa for the first time from Canada on the Garden Route and Carol’s space reminded us of a home away from home. Our 3 kids absolutely loved the pool, the bunk beds, and the hike, it made the trip even more memorable for our whole family. The atmosphere was relaxing and exactly what we were looking for, and Carol was always helpful, responsive, and genuinely warm. You can tell a lot of care has gone into creating a great guest experience. We truly enjoyed our time and would absolutely recommend Moonshine to anyone looking for a memorable stay. Looking forward to coming back again!"

"Great location and great staff "

"Beautiful hotel, beautiful rooms, lovely staff. "

"The staff were incredible, thank you Carol, Harry, Welcome, Bruce & Brenda, you guys were amazing. Thank you Bruce for the delicious dinners. Our room was exquisite as was the bathroom. You truly have a wonderful place. Will definitely be back"

"Room was lovely with a great view. Staff were friendly and welcoming and food in the restaurant was great. Tip would be book the restaurant in advance as it was really busy and we were unable to get a table for dinner."

"The most beautiful room we have ever had with stunning sea views and a great roof terrace that gets very busy. The only disappointment we had was the pool which is very small and in a public area without guest lounging space so we felt uncomfortable to use it. The breakfast was fantastic and great value as it was included and the breakfast restaurant area is beautiful, again with lovely views however service was very slow. "

"The hotel amenities are reasonable but be warned there are no TVs and spotty WiFi. There are no nearby restaurants so unless you want to take a 20-30 minute drive for a reasonable restaurant you are obliged to use the hotel restaurant. This gets to my unfortunate experience and low rating for the staff. After our first night being advised it was necessary to place your dinner selection before 12.00 we attempted to do so and were advised the kitchen was closed for the day. The premise had been taken over by an arranged conference and the restaurant leisure area had been converted to facilitate this. I asked why I had not been advised of this prior to arriving and was told that they did not have my contact details. As it was booked through Expedia they could obviously contacted me or certainly advised me in my arrival. When I informed the manager that to close the kitchen and turn the quiet boutique hotel into a conference centerwas unacceptable and I would be checking out her reply was “Good” I definitely would not recommend this hotel "

"Lovely staff, singling out Carmen and Felicia for special compliments! Food and service were good. Our room was spacious and comfortable. The views from the main lodge were outstanding. The pool was much warmer than our last visit in September 2004! We found Hog Hollow had lost a little of its rustic charm and was more like a hotel. "

"Stayed in the Captains room and it’s very nice. Easy access to the pool. Nice breakfast and friendly staff"