Plum Hotels

"A/C is not able to be controlled in room. It says “Unit Controlled By Wall Thermostat” but there was no wall thermostat. All the rooms are this way. So, the Mgr’s solution of changing rooms doesn’t solve this problem. The place just opened so he may not understand he has this problem yet. Our room showed 78F and 80F when we woke up first morning. We prepaid 2 nights but would not stay the second night because of this. It’s brand new so looks pretty clean, but we had a used Q-Tip in the floor of our bathroom and a coffee stain on a counter top. A/C is why we left. Mgr. would not refund our unused second night. I think langu@ge might have been a barrier to resolving it but he wouldn’t budge. Will contest credit card charge. Hundreds of hotels and this is only my first. Restive review. Good luck!"

"Beautiful property and the host was fast to respond to a minor A/C issue that came up."

"Room key card lost charge every day"

"The beds were comfortable. Everything worked. The only problem was the toilet seat was loose. Location was good for what we were in town for."

"Great staff! Professional and friendly. "

"When we checked in, they told us that we only had one room available, even though I reserved two"

"Friendly staff, quiet area."

"This was not a fit for me. If you can afford to stay anywhere else, you should. "

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