Polruan Holidays

Friendly staff who dealt with a couple of problems with our room courteously.

I really like the people that run it ...you can have a laugh and a joke and their professional. I love the quirky old fashioned styling but it's done in a modern way. The menu seemed basic but the quality of the food was fantastic everybody should try the prawns starter !!! Two dislikes Coffee machine in room too small difficult to use. The noise of extractor fans outside the windows was a constant drone but okay if you're used to noise and not from the quiet countryside. I'm definitely going to visit again and I still give it a 9 /10

A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took a while to warm up but was enjoyable. Breakfast was the highlight of the stay with a friendly and enthusiastic member of staff who took my order for a cooked breakfast which was as well cooked as I have had for a very long time and got my day off to the best start.