New Orleans Hotel Guide - Pontchartrain Center hotels in New Orleans, United States of America.

"The floor in my room was buckled, must have been flooded, the TV would not turn off via remote had to be unplugged. The bed stand light did not work. The thermostat for the AC didn't work but the AC was running. The bed sheets felt damp. The water pressure in the shower was minimal. All in all, I like this hotel, I think I just got a recently flooded room, possibly from the sprinkler. "

"I loved the lobby and dining area, but the bathroom need to be bigger. When open the bathroom door no one can be sitting on the toilet because it is so close to the toilet."

"Great food."

"Clean and smelled good!"

"We checked out to catch a flight before 5am!"

"Interiors were completely remodeled and nice"

"The only good thing I can say about this location at least is that they accept pets for free, but all red roof inn’s do. This was a travesty. The receptionist at the desk was drunk and he kept talking politics with us. There were people staying next door who had people going in and out of their room all night and screaming. Not to mention I woke up covered head to toe in bed bug bites. This place is wretched and if I get offered any type of a compensation it better be a full refund, I refuse to stay at a red roof again. Absolutely horrendous"

"When booking my room the option for breakfast was never offer, yet when we stepped foot near the dining area we were demanded to show our breakfast card, like I said we were unaware so it would be an additional $20 per guest to have breakfast daily! Only 2 towels left in room yet 4 guest, each day we had to ask for towel, and 2 times there were no towels, they gave my wife a stack of hand towels. Tv went out in room, maintenance came to look at it. 7 hours later still no tv when asked about it they said it would be a couple more hours. Next day woke up to still no tv and front desk said it would a few more hours. Very strange that they blame tv provider yet lobby had tv and several of the rooms on our floor did as well! All these concerns were brought to the front desk but no help was given!! Very disappointing stay"

"The room needed all of the lamp lights changed and bathroom tub faucet leaked. The side of the refrigerator needed cleaning. This room was definitely not worth $170 at all!!!!"