Q - Hotels hotels in Pontefract, England

"Stayed here a few times, always pretty good, worth noting the car park is a bit of a walk away from reception which is in a seperate building to the hotel which is a further walk from reception so you will get your steps in. The rooms are well appointed with good beverages in the room, you have your own AC control and the beds & rooms are clean with a decent sized TV, WiFi is also good. The toiletries supplied appear to be good quality the shower is OK. They also offer family rooms as well as doubles as I found out on my last stay where my room had a bunk bed next to the door in - again point of note this configuration might not suit soem families as the door is easily opened from inside, the bunk beds are by the door and the view from the main bed is obstructed by a wall in this direction. I noticed the grouting in the shower was was a mouldy on this visit as was the shower mat which I reported. I have coeliac disease so cannot eat gluten or gluten-contaminated food so breakfast could have been a problem but the staff were excellent & the chef cooked me my own special plate rather than the buffet & even supplied gluten free toast - very impressed! Overall I recommend this hotel, it is good value and pleasant"

"I had a fantastic club deluxe room on the 3rd floor with a front facing view up into Lower Briggate which was awesome. The room was semi circular which made it feel really big. It had high ceilings which made it feel even more spacious and it had 4 sets of windows which open to let fresh air in. The room was well decorated and had everything I needed in it Inc: Free WiFi , a small fridge , a huge tv,tea, coffee pods and Machine , a robe , tea, biscuits , bottle of water, good quality shower gels and soaps, a small safe , iron and board, huge comfortable bed and throw, coffee table and chairs, bath & shower, usb sockets at the bedsides to charge phones. It was the best location, really central walking distance to supermarket, car park , shops restaurants the canal the train station and the hotel building itself is stunning ! 9/10 "

"Bluetooth key app wouldn’t work, room tiny, very old windows that whistled, no telephone in room, sink blocked with hairs! Reception area nice but that’s the only positive "

"a very nice stay - helpful staff- early breakfast clearance 9-30 ! but staff were helpful. room pleasant, great shower controls easy to access and impressive. We would stay with you again. "

"Nice staff"

"Beautiful hotel with friendly staff. Only complaint was hotel was tricky to find walking with bags from the train station. More signage needed "

"Lovely room and friendly staff. Despite the building works going on there was minimal disruption. "

"Great location, comfy beds."

"Room was huge but a bit dark. Bathroom a little dated - shower didn't maintain a constant temperature and was a bit weak. Absolutely spotless. Had to hunt for a hair towel and tea and coffee facilities. No iron - but there was an ironing board. Staff really friendly and helpful. Great porridge and selection at breakfast. Great location near to town centre with reasonable and safe parking."