Ponteland Hotel Guide - Hotels with Pool in Ponteland, Newcastle-upon-Tyne

"Room was lovely, clean and tidy. Very spacious was the suit. Bathroom is dated but was clean. Breakfast was decent and nice views overlooking the quayside and river. View from the room was great could see all the way up and down the Tyne "

"Room was clean, staff friendly and breakfast was excellent "

"Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return."

"Room was quite large. Had everything we needed including hairdryer an iron and ironing board. Buffet breakfast was tasty and plenty of choice. "

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "