Ponthaux Hotels

"Front desk gentleman was great. Assisted with parking as well. The room was to be expected but, the bathroom and shower were better than anticipated"

"Easy and safe parking. Strong WiFi. Room and bathroom very clean. Bed really comfortable."

"Did not use parking. WiFi was good "

"No bar, clean room, but the air-conditioning in the room was not working properly. That made the room stay too warm during the night."

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"The building is amazing and has lots of parking places. the rooms and fitness facilities are a little bit outdated. But what I didn’t enjoy was the dinner experience, it took the waitress 30 minutes just to give me a menu and it seemed like she was paying more attention to French speaking customers and none to non French speakers. For the price I expected a better service"

"Impeccables "

"nice people"

"This was the first hotel where I received a WhatsApp message from the front desk before check-in, a thoughtful touch that made arrival smooth. The check-in experience was very welcoming and we were served hot lemon tea when we arrived at night. The room was cozy and comfortable. Although there was no kettle initially, the staff responded quickly to our request. Overall, a lovely stay with warm hospitality."