Pontillas Hotels

"Fantastic from start to finish "

"The Parking was quite inconveniente and once they run out of space parking off property was a nightmare "

"Lovely quirky hotel. Our room was on a higher floor and while there was a lift the spiral staircase was authentic but not great for people with larger feet! It’s was beautifully furnished and the bed was super comfortable. "

"The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help. Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me! Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options. The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these. The gym is small and functional (TV was missing from wall when we were there). The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool! The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc. I would highly recommend this hotel and definitely return! "

"I rarely write reviews, but this stay was truly exceptional and deserves recognition. From check-in to check-out, Roland and Michelle provided warm and genuine hospitality that went above and beyond. The location is peaceful and perfect for both relaxation and work, and only about 25 minutes by car from central Brussels. The room was beautifully designed—modern, spacious, and extremely clean, with a cozy private balcony. The bed was very comfortable, and the bathroom felt like something out of a luxury hotel, equipped with everything we needed. One of the highlights was the breakfast, which is included in the price. You choose your options the night before, and it’s served in person by the hosts—fresh, delicious, and clearly made with care. Their passion for hospitality really shows in every detail. There’s also a lovely garden space where dinner can be enjoyed if you wish, and we had access to a secure garage for parking, also included. All of this—superb service, beautiful accommodations, breakfast, and parking—came at a price that is incredibly fair compared to Brussels city options, and the overall value was unbeatable. Highly, highly recommended. A true gem. 11/10!"

"Amazing, we stopped on our way from Londondon to Munich . Location is only 6 minutes drive from the city centre. Very close from the motorway. Breakfast was good. Room was excellent, lots of free parking. Thank you "

"The hotel was very accommodating, even with last minute updates on our arrival timing. The rooms were quirky but cozy, and exactly what we needed. Would definitely stay here again! "

"Welcomed by staff"

"Nice hotel and very convenient if have a car. Free parking and the room was very nice. The staff was very supportive and the breakfast was very good. Thank you for a very enjoyable stay."