Pontsticill Hotel Guide - Family Friendly Hotels in Pontsticill, Merthyr Tydfil

"Great hotel. Clean and comfy."

"Stayed for one night, had food in the restaurant which was lovely and the staff made me feel very welcome, which was reassuring especially as I was travelling on my own. Room was clean & tidy, got a good night sleep. Room had a kettle, hairdryer and iron, even a couple of complimentary biscuits which is always a nice touch. Would definitely stay again and use it as a base for exploring. "

"Lovely country house in a great location, we enjoyed our stay enormously. There are lots of nice country hotels in the uk but what nave Llangoed Hall special were the helpful and friendly staff."

"Nice breakfast and environment!"

"Booked at short notice, the staff were very accommodating and the hotel easy to be in with a family. The rooms were lovely. The view from the property is stunning, we will definitely return. The only downside was the lack of gluten free options available from the bar menu. That is something that perhaps we could have mitigated had we not booked at short notice. The breakfast had all gluten free options available and was great. Strongly recommend a stay here."

"Clean room although cleaners tried to come in on our last morning before check out time. Dud apologise. Breakfast was good although sometimes a little tight on the coffee. Toast machine under does the toast on first pass, burns it on 2nd. Staff ok but a smile wouldn’t go amiss "

"Turned up to find our key out on a table, with our name and details where to find the room Everyone else who was staying also had their keys laid out with names/room details. No-one available to speak to, in-person, at check-in. We were in the family room, at the back/outside of the property. Whole room smelt of grease due to the chip shop adjoining the hotel. To be fair, the hotel itselt smelt greasy. Toilets were filthy with broken seats, one of the shower trays filthy and not clean. The other shower tray had used bottles of body wash still in the shower and a pair of old socks left there, too. No hand soap, no tea/coffee sachets. Beds were hard, but may suit those who do not mind a hard matress. No matress topper used, though or protectors- just sheets- and could feel springs through matress. Phoned the number left on a table at "arrival" and advised of issues in room Offered another room, but explained booked family room to accommodate all persons travelling. Was told manager would be told of issues. Come breakfast time, saw one member of staff who was pleasant enough. The layout for breakfast isn't amazing- but was enough to keep my children quiet. We ended up going to Talgarth Mill for breakfast, in the cafe there- would recommend there, or The Strand Cafe for food. For what we paid, was not expecting it to be posh. As a family, we are fairly laid back and not overly fussy. However, this was at the lower end of what we would normally go for/expect . "

"Affordable spa hotel, dated, poor food and standard level of amenities. For what you pay, you get a decent bed, breakfast, pool. It’s not the best but it does the job."