Pontsticill Hotels

"Brilliant stay, very hospitable and special shout out to the wonderful breakfast server. She went above and beyond, sorry we didn’t catch her name. She made it a great end to a lovely trip. Thanks all! "

"Location was great to visit the Niece who is studying nearby and to head into Cardiff for the rugby. Public transport is well placed - a bus stop nearby took us into Pontypridd for parkrun and also the Trehafod train station for getting to Cardiff. We are at the restaurant and the food was delicious and highly recommend. Staff were welcoming and friendly. "

"Very clean and tidy room and staff were very courteous and welcoming. "

"The actual venue really lovely rooms comfortable seating in all rooms bedroom was lovely very clean downside was the stairs for us as we were on top floor which I found a bit difficult staff very polite and welcoming and work well "

"Everything was above our expectations and we felt like locals as we were made to feel very welcome . What a great breakfast was served by the one and only big Phil. The staff could not do enough for us and we have no hesitation in visiting the valleys again,"

"Clean environment Great customer service "

"very comfortable historic hotel, warm welcome, excellent dinner and breakfast"

"Room is spacious with nice decoration. Breakfast included is great includes cook to order food and buffet. "

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "