Poole Old Town Holidays

The low cost was the main attraction. It is literally a room in someones house but we were made very welcome. Be prepared to take off your shoes on entry. I had been traveling for many hours so my feet were nit quits fresh. The bed is very comfortable. The pool and spa is 1.5 miles away in a leisure centre so we didn’t bother

Perfect location very clean and very modern would definitely stay here again! The stuff we’re really friendly too

Great location, clean, staff friendly And helpful, comfy beds

This is a beautiful hotel close to Earls Court tube making it easy to get around London. The decor is beautiful and would consider staying again in the summer as the garden is lovely. We were welcomed warmly on arrival and were delighted to receive a room upgrade snd be able to check in even though we were 4 hours before usual check in time. The room was lovely. Unfortunately we found the bed too hard for us which impacted our nights sleep but I don’t blame the hotel (everyone is different ☺️). There was some confusion about bar opening times - we were originally told it was 7-10:30pm but we later discovered it’s open all afternoon and one evening when we got back after 10:30, the bar staff kindly served us. The two bar guys were very friendly and very knowledgeable- we enjoyed their advice on Tequila. My only real area of criticism was the breakfast and the lady manager at breakfast. My first day I asked for sourdough toast and poached egg and despite the restaurant being very quiet, if was cold when it arrived. Also I ordered a flat white which I had to chase and it wasn’t brought until after I’d eaten my breakfast. Mostly though, we found the restaurant manager to be very rude. She never smiled (apart from when joking with the chef and other staff) and my husband spoke to her the second day to ask for some toast on the pass which hadn’t been delivered with his breakfast, and she looked at him and promptly turned away to greet some new guests in to the restaurant.

All good. Great location. Leave a browser tab open to the hotel’s web app so you can easily remotely unlock and enter your room + the building. Building manager was friendly and helpful.