Chesterfield Hotel Guide - Poolsbrook Country Park hotels in Chesterfield, United Kingdom.

"Room was clean and tidy on arrival However next day.. left ticket on door for my room to be cleaned.. the bed was not made up neatly.. just thrown up and pillows not put back in a tidy position.. I expected decent toiletries in bathroom.. no shampoo first two days.. one of the bedside lamps didn’t work.. bit of a health and safety issue for me.. as I get up during the night and didn’t expect this .. to not easy to navigate channels.. watched Netflix on my iPad for duration of stay. Breakfast was disappointing.. not enough healthy or fresh options.. eg dried fruits instead of fresh. I paid for breakfast before arriving.. but ended up only having one as I went to a local cafe where they had fresh produce which was much more suitable for my dietary needs.Also on pricing! I got charged €14 for 2 cups of coffee!! Ridiculous price for guests staying at your hotel.. Another problem I had was trying to find any information about the dinner menu and prices.. There should be information in the hotel rooms for guests so that they can make a decision as whether to reserve a table. Also no information about spa or gym in room! Second day however bed was made up more satisfactorily and Elemis toiletries were available In bathroom. 😊. Staff were varied.. looking smartly dressed.. but I have definitely been in other establishments where the staff are much more energetic and engaging with their customers. Sorry wouldn’t stay again unless some changes were made."

"Staff very friendly and helpful "

"Hotel was such amazing quality for the price! Room was great, very clean. Rainfall shower, comfy double bed, tea/coffee making facilities in the room and extras on cute little tables around the hotel, small but not too small TV in the room.. - Breakfast was amazing quality for the price (at the time of stay - £10 for full English breakfast including a pot a tea) and chef couldn't have been any more accommodating for my autism son if she tried. 20 minute drive away from Sheffield Arena and about 7 minutes from the A1M. The 1 only downside I found - "Reception open 4pm-9pm with staff available" which wasn't the case when we stayed as no staff were available on reception unless called. HOWEVER, when I called (contact numbers on the door) about the possibility of checking in early as we arrived well before check in, the member of staff I spoke to was incredibly helpful, came to let us in early with no extra charge, showed us around & how the fob entry system works. Overall I would highly recommend! Thank you for a beautiful stay!"

"Had no breakfast "

"Yes"

"What can I say. Fantastic little breakaway for me and my family. The cottage is spotless and the hosts Lea and Darren were so lovely and couldn’t do enough for us to ensure we had the most amazing time. They even let my granddaughter play in their private garden. Set in countryside up a small lane. With the nearest pub. The miners arms about a 20 min walk down the lane. I highly recommend Boundary Cottage. You will not be disappointed. Thanks Lea and Darren for being such fantastic hosts. ❤️"

"Biggest positive was communication - helped us out massively with confusion over booking. Quick communication much appreciated. Regarding the property - It was a base for a night. Everything was on the budget side of things. Clean beds and towels. It just needed a thorough spring clean. Random cutlery pots and pans were all mish mash and needed cleaning before use. But was passable - for one night. No complaints. "