Sassnitz Hotel Guide - Port of Sassnitz hotels in Sassnitz, Germany.

"Room wasn’t ready until well after 6pm. If you allow late checkout on a Sunday then resource the cleaning schedule properly to allow the next guests to get in on time, OR DON’T OFFER A LATE CHECKOUT ON A SUNDAY - it’s really that simple! “Room not ready yet, come back at 4”, “room not ready yet, come back at 5 ‘if you’re lucky” WT actual ***k!? Then the cleaner took our dog bowl - why would you do that!? Messaged them twice to see if we could pick it up on the way back from our onward journey but they didn’t even have the decency to reply. Really good facility, but unfortunately it would appear that the management couldn’t run a bath, never mind a hotel. A real shame!"

"Lovely property, nice coastline"

"The accommodation is a guest house, not a hotel, and I booked for a business trip and my first night was a Sunday. As per the instructions on the website I contacted the hotel prior to my visit as I would be arriving after the official check-in time. I didn’t receive any response and arrived on the Sunday evening to find the main building closed with nobody at home. I went ‘round the back and found the (closed) reception with instructions for me on a Post-it note sellotaped to the door. When I found my room, which was warm and welcoming, I received an SMS from the owner with instructions. Overall I was happy with the accommodation but I wouldn’t have had to worry so much (about not being able to check in) if I had received the access instructions earlier."