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Portland Inn & Suites

2.5 star property
Hotel in Portland with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Portland Inn & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Outdoor pool
Interior
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Room options

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About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.5 km
  • Kenny Perry's Country Creek Golf Course - 9 min drive - 14.3 km
  • Cold Springs Museum - 11 min drive - 11.6 km
  • Grand Ole Opry - 41 min drive - 64.4 km

Getting around

  • Nashville International Airport (BNA) - 42 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Flying J Travel Center - ‬7 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Taco Bell - ‬7 min drive
  • ‪Senor Fajitas Mexican Kitchen - ‬8 min drive

About this property

Portland Inn & Suites

Property highlights
At SureStay Plus Hotel By Best Western Portland Route 52 West, you can look forward to free breakfast, laundry facilities and a bar. Stay connected with free WiFi in public areas, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-in, smoke-free property and ATM/banking services
  • A 24-hour front desk, a vending machine and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel By Best Western Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Checkout is at 11:00 AM.

Where is SureStay Plus Hotel By Best Western Portland Route 52 West located?

Situated in Portland, this hotel is within 9 miles (15 km) of Kentucky Downs, Cold Springs Museum and Kenny Perry's Country Creek Golf Course. Simpson County Archives and Museum is 10.4 mi (16.7 km) away.

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Portland Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 292 reviews
Rating 8 - Good. 56 out of 292 reviews
Rating 6 - Okay. 43 out of 292 reviews
Rating 4 - Poor. 24 out of 292 reviews
Rating 2 - Terrible. 50 out of 292 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay at again.
Stayed 1 night in Jun 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again. The staff was great and it was clean and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Place To Stay....
Stayed 1 night in Mar 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. Comfortable room. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining located on property and friendly service
Stayed 1 night in Feb 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs.
Stayed 1 night in Apr 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Cameron

Disliked: Amenities, property conditions & facilities
Our air conditioner didn't work, our TV didn't work, the pool was closed for apparently a long time with no information online about it. Breakfast was very minimal choices. Lady at the front desk did try to find us a better room where they air conditioner worked okay. You do get a free drink voucher to the attached restaurant which was definitely taking advantage of!
Stayed 1 night in Jun 2025

4/10 Poor

marvin

Liked: Property conditions & facilities
Didn't like smell, at night grill was so busy we couldn't find a parking spot. Says it has a pool and we were told the pool has been out of service for a long time with no intentions of repairing it. Third floor carpet stained and dirty. Room was nice in general. If you come back to room at night good luck finding parking.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy on and off the expressway, a great fine for a restful night!
Stayed 1 night in Feb 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable gem.

Great service and we slept great. Great price for a bigger room for families that don’t conform to the up to 4 per room.
Stayed 1 night in Mar 2025

4/10 Poor

Marta

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room toilet was leaking water. Also very upset to see the pool was out of service. Rooms were clean except for mirrors they were dirty. Also a/c unit was leaking water and caused carpet to be wet in that area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Colleen

Disliked: Property conditions & facilities
When I called to book 2 rooms at this hotel I specifically asked if the pool
Stayed 1 night in Apr 2025

6/10 Okay

Haley

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nasty beds

Good hotel but look at your beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort

Great Staff & Breakfast Wonderful location

Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Stayed 2 nights in Mar 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The only problem was not being able to close curtains
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024

4/10 Poor

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
Very convenient location, but the condition of the property is poor: dirty, stained carpets, poor condition of the bathtub, lights and TV didn't work. One of our rooms had wet carpeting, and the staff quickly assigned a new room. However, we spotted a cockroach and a spider in there. The breakfast was minimal at best. The beds were comfortable and the staff seemed to be a doing their best, but the room cost was high and the facilities really need a lot of work.
Stayed 2 nights in May 2025

6/10 Okay

Ben

Disliked: Amenities, property conditions & facilities
The rooms smelled. Like smoke even though there is “no smoking”.
Stayed 1 night in Apr 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and food
Stayed 1 night in Nov 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, and I was pleased to find it had a sitting area with small sofa. The shower could be updated. Breakfast ready, but had to wait for coffee to be made. There is a bar in the hotel and parking lot was really full of cars when I arrived, but had no issues with noise. Overall pleased with what I received for the great price.
Stayed 1 night in Mar 2025