From the moment we entered the hotel we felt welcomed. We arrived early and the gentleman behind the desk checked us in and offered to store our luggage until we returned. The next day the lady behind the desk kindly loaned us umbrellas so we could enjoy our day without getting soaked. We were there as part of our honeymoon and received a complimentary bottle of wine and a wonderful note welcoming us to Prague. The breakfast was great, a little change every day. Transportation is very close, a grocery store, a pharmacy, a nice little market and for those who drink lots of bars around the area. We felt safe walking around. Overall a wonderful stay.