Presa Cajon de Pena Holidays

Staff was very attentive, the room was very clean!

The staff was very nice however I did not appreciate maintenance storming into my room with their own key card and not knocking either, to greet me in my underwear and bra. Hoping that being 72 it damaged his eyes for life.:) I did not appreciate watching my specially made dish being brought and place on 3 different tables in front of 3 different breathing on it people before being brought to me. Otherwise normal average food not over the top and not consistent or made the same way each day. Will never go back! Some venues were closed ( games room and commercial market store) and the restaurants are not open every night they rotate them.

Hotel and the grounds are beautiful. Trolly picks up and drops off around grounds and even down to Garza Blanca. Food amazing as usual. For the first time in 4 stays my guest check in was not pleasurable. Once we got our brackets we were asked to go over and sit at the desk so they could talk bout reservations and all that. It’s a timeshare presentation. We’ve always declined and had no problem with them saying no problem if you need anything just call. This time we were told we had to sit down, my wife said no thank you we had a long day traveling and would like to go to the room, we were told it’s my job so just sit down. We sat down and she went into making dinner reservations, it was already 630 and once again we told her we just wanted to go shower. She then asked if we could come back down after we showered. We declined. That was the only negative experience we’ve ever had here. The rest of the stay was amazing and all the staff were amazing