Prescott Hotels

"Restaurant was 10/10! Super clean hotel, friendly staff"

"While the individual rooms are very clean, and the beds are comfortable, the property itself is dirty (hallway floor from the back entrance to the lobby, windows on doors, etc.) and the front desk staff is less than friendly and seldom at the desk. We arrived early (1:30 p.m.) and requested early check in and were told we would need to pay $25.00 (not a nice welcome especially since we've stayed at this property a few times in the past). Very loud music in the evenings (is there a noise ordinance?) and the smell of cigarette smoke abundant in the hallway (on a non-smoking floor) and elevator--not sure if we will be back. "

"The decor is wonderful - organic and rustic. Everything was clean and well kept up. Definitely not new, but well cared for. It is a great value and I would stay here again! "

"Upon arriving at the hotel it was a surprise to find there was no self parking available, no parking garage. Valet parking was the only available on site parking. Very confusing at first so driving around in busy traffic and rainfall with a busy pull up to hotel. I did not see any information about the lack of a parking garage in the hotel information to create awareness. Once in the process valet assistance was great. Our check in was smooth but arriving in our room we found a room so small in the corner of the floor we were assigned to. Our biggest issue was the inability to change the room temperature. There was a thermostat control on the wall but it attempting to change the temperature was useless. We left for the evening and came back late so we did not feel we could call front desk for maintenance assistance. Some people may not mind sleeping with temperatures in the mid 70 degrees, but sleep was almost impossible for us who like to sleep cooler. Made for a miserable night. "

"Staff was super friendly and helpful. Clean property that felt safe. Room was nice and clean"

"everything was good"

"Rude, unhelpful, unkind, unempathetic, unfriendly, lacking patience, rushing to get out of there for the night —front desk person. Worst experience I’ve ever had at a hotel, ever."

"We were there for a concert. Show was great! Casino very busy but the staff handled it just fine."

"No problem with the parking."