Preston Hotels

"The hot tub was wonderful :) The shuttle only goes to Fox woods so plan ahead!... we will absolutely be back again ! "

"When I booked, it said some free continental breakfast with options of other items could be purchased in the restaurant. The only free thing was coffee. No free food. We did eat in the restaurant and the cook said she wasnt making poached eggs that day so I ordered over easy, which were a bit overdone. Our waitress was very nice! Another patron argued the same thing about the free breakfast. I always book hotels with free continental breakfast, so was a bit disappointed. I did use the jet tub and even though it felt nice, it left a brown ring of bubbles. But other than that, the room was very clean. Everyone was very nice."

"Pool was great and staff was geeat"

"Parking was nearby ands check in was easy and quick. Our room was spacious, clean and updated. The breakfast is always good, and the coffee is so tasty too! Always our go-to place when we are in the area "

"The hotel is always near and clean for our stays. A few things were a bit off the usual experiences. A desk employee on the 12th was a bit unprofessional when we inquired if our room was ready. The person who checked us in when our room was ready was great. The pool was cold on the second day due to new water added. Tried to get breakfast to go this morning from the Iron no one ever came to take our order despite a gentleman telling us someone would be over. Overall our experiences have been very good here but not quite hitting the mark on this trip. "

"Yes,, plenty of shops and food choices.buy need more $5 black tables "

"forgot credit card at front desk at check in. was never notified while there. Drove an hour back to get card and was told they didnt have access to it. Called next day, card is now missing. Left cell and info (which they already had) and asked for manager to call me back asap. Never got a call. will never stay there again."

"Great location to all Mystic activities and great room for a family of 5. "

"The staff were very friendly, rooms were nice"