Ely Hotel Guide - Prickwillow Engine Museum hotels in Ely, United Kingdom.

"Disappointed there was no full service spa as in the hotels description. This is the reason why we booked this hotel. Hotel staff were nice. Gym was ok although the treadmill base I used had a layer of engrained sticky dust / gunk on it, as well as over the floor corners and window sills. Pool was ok."

"Great stay and very friendly staff, would definitely come back "

"Youths in corridor shouting and swearing - not the best experience ☹️"

"Greatly In need of a refurbishment of bedrooms. But main restaurant is good for dinner, and senior staff good, position and stare good, pity the rooms needs some TLC and some work on sound proofing. "

"Friendly helpful staff. Excellent breakfast. Cosy room was fine but window opened onto a corridor rather than outside, so unable to leave open for fresh air at night"

"This is the first time I stay in this hotel with my family. The carpark just next to the hotel but no more hotel guest price. We have to park there by paying two days price as we arrived at 4pm and planned to leave at next day 10am. The room and the hotel is clean and in modern design. Swimming pool is a big crowned and lack of space for us to put our belongings at the poolside. Breakfast is perfect and food refill in minutes. The only thing which cannot gain a five star is room network and wifi is zero signal. We can just access in lobby ( I don’t know how’s other room). Other than that, all is perfect. "

"Yes but the staff were not very customer friendly. The bed was very uncomfortable. When we checked out no questions asked how was your stay my husband asked where to leave the keys she said just there. Not acceptable we came all the way from London. It was suppose to be igh hotel. We would like a refund "

"So much character, a really charming hotel. Staff are so attentive and reception were so welcoming and helpful. Room is big and everything you need! Location was also perfect. Breakfast buffet was delicious, really fresh produce and variety. Cocktail were also great, just maybe a little slow. Bed was sooo comfy as well! Overall, a really really wonderful stay. Would 1000% recommend, and will be back !! "

"Very good, ample parking and very quiet "