Torquay Hotel Guide - Princess Theatre hotels in Torquay, United Kingdom.

"Only negative is that parking is very expensive and should be inclusive but other than that, great spa, good food and excellent service."

"Staff were all really nice, especially Ava our waitress. She went above and beyond. However there were a couple of waiters who did disappoint us. One forgot to put our breakfast order through, although he did apologise to us. The other one just seemed to ignore us and I had to go and ask at reception for a menu. Reception staff were all very friendly and polite. Overall would definitely go back there again "

"Initial room very large and clean, sadly the window didnt closed and it was noisy. They kindly moved us to a lovely equally large room which was much quieter. Only complaint was the shower which was broken and was either freezing cold or boiling hot for a few seconds. Would be a hazard if showering children or elderly as it could easily scald. The breakfast was lovely. "

"Room was clean but needs upgrading, bathroom configuration very small / restrictive. Didnt use pool or sauna facilities, however games room needs improvement. Cues has no heads and missing pool balls. Hotel.com offered breakfast, however was told no breakfast service at all by staff. Could be a brilliant venue with space and location but needs investment. "

"My room was cleamed every day towels changed and bed made"

"There was a persistent smell in the corridor outside the rooms and in my room. ? stale cigarette smoke. I stayed the following night at another Premier Inn in another city with no smell at all.This Premier Inn in Torquay is “tired”, needs a refresh - paint, carpets and curtains. my allergies got worse inside the room and corridor outside the room ? cleaning products used or related to the lingering stale smell or possibly tge air conditioning. The bedroom windows would not open and i was unable to get fresh air. Not good. Finally I was greeted on my first morning at breakfast by the person in charge who greeted me by checking the time on his watch, implying I was late for breakfast.I arrived for breakfast 30 minutes before breakfast finished and had a continental breakfast. His displeasure was evident until I mentioned this to him directly then he stopped looking at his watch. Thus is not how a guest should be treated and I hope this individual will be better trained to deal with guests appropriately. "

"Lovely friendly recetion staff. We stayed in a quiet ground floor room with our dog which was very large and had seaviews. We were close to entrance to garden and the bar/ restruant. Car parking is £9 per night. Breakfast is a buffet with good choice for £12.50 pp. They also do dog food. Location is great being few minutes from sea front and restruants. Town centre is about 15 minutes walk along the beach. Torquay is lovely but we also visited Paignton nearby which we found had more going on. There are lots of walks for dogs in and around the area. The hotel was great although a little tired. Backs onto a bowls club and crazy golf and gardens. "

"Hotel and room were clean and staff were friendly and helpful. Complimentary food and drink in the room was also a nice touch. Nothing I can think of could have been improved. Would highly recommend. "

"Clean, modern, 24/7 bar. Breakfast lovely. Location great. Only down side is bed is very firm. Staff helpful"