Jacksonville Hotel Guide - Promenade Shopping Center hotels in Jacksonville, United States of America.

"Tiffany at check-in was awesome "

"Nice hotel and was a good location for us. I thought the queen suite had a couch but it didn’t. It did have a table with two chairs and a nice kitchen. The room was nice but didn’t smell fresh but we opened the window and did our Lysol spray and it was fine. Our bathroom needed cleaning and we told the staff and they were there fast and handled it. The bed was fine not too soft or hard. The coffee was fresh in the morning and staff was nice especially the young lady who checked us in. It’s no sidewalks outside of the hotel so you have to walk on the curb/gutter which wasn’t bad because the roads are wide. "

"Property gave the same service as years past. Super clean and comfortable our needs!"

"The room looks like it had been hardy in and they had things hanging with things peeling missing paint. The baseboards were dirty. There was constant bug problem. The the door needed to be replaced or have weatherstrips added to it because there was daylight coming through at the bottom and on the door handle side of the door. We asked other guests if they had bugs they said yes this place should not be listed because it’s a bad part of town according to locals and they nickname this place the hooker hotel the pictures were deceiving and it feels like a waste of money "

"The service was great"

"bien"

"The manager was super friendly & had an awesome personality~ younger guy I can’t remember his name but was very helpful with recommendations near by & easy to talk to. 🙂"

"ROACHES ROACHES ROACHES!!!! Walked into our room, immediately saw 3 cockroaches. Swatted one, 2 more shot out and up the wall from behind the bed!!! UNREAL. We turned right back around and waited in line to get a refund, which took almost 30 minutes. Then we had to find another pet friendly hotel at 10pm on the weekend. RUN!!!"

"Upon arrival the hotel was clean and secure. The representative was polite and cared for my need. Yes, I do recommend this hotel to anyone who decides to stay in this area."