Puerto Aventuras Hotel Guide - Family Friendly Hotels in Puerto Aventuras, Quintana Roo

"I love this property, it was clean, friendly, we got royalty treatment, good food, great entertainment. ♥️♥️♥️♥️"

"Great service "

"Our stay was great! The staff was so friendly an welcoming. The wildlife is incredible. Food was acceptable. Beach was rocky and the water was full of seaweed but I know that's beyond the control of the resort. There are some areas of the pool that's a little dingy and missing tiles. Our swim up suite was impeccable. "

"⭐️⭐️⭐️⭐️⭐️ Every visit reminds me why I keep coming back! The hospitality here is unmatched — you truly feel like it’s your home away from home. Rafael was an absolute gem, going above and beyond to make our stay extra special. Javier’s amazing energy brought smiles all around — he’s such a bright spirit! Even the ride to our room felt too short because the experience was that enjoyable. I’ve stayed here many times, and every time I’m reminded that it’s the people and the warmth that make this resort stand out. Can’t wait to return! "

"We will be going back next year for sure. And this time on the adult only section. I recommend this resort "

"Absolutely beautiful resort and grounds. Amazing views and lots of wildlife to see. All the staff were sweet and helpful. "

"Staff were friendly, on top of things, and easy to make requests. Although it would be easier for the staff if rooms had bins for recycling instead of them sorting through the trash bins. Also, our washroom keeps getting a pool of water whenever we shower because the door doesn't close or seal."

"No beach. Drinks were good."

"Very good"