Puerto Morelos Hotel Guide - Hotels with Spa in Puerto Morelos, Quintana Roo

"It is beautiful, the staff is friendly and helpful. I didn’t like the pressure to buy into the Hyatt properties vacations. We went to visit the resort natural. It was dirty, over populated, restrooms were dirty and only one elevator was working to view a room on the 8th floor. The people giving the information became very rude when we decided to decline the offer. We were asked 4 more times by different managers, bosses, people with different titles. I will never do that again. It was a waste of three hours as we were told it was only one hour and a half. "

"Loved the activities "

"We loved our stay at El Cid in Puerto Morelos. Resort has so many different pools and atmospheres that there was always something for everyone. We lounged at different pools every day. Service for drinks around the pools was great too. Food was great, my adult kids loved the tacos in the Market restaurant and I loved the fresh Tuna bowls I had. Plenty of options for food. I would highly recommend the place."

"Beautiful property, excellent staff, high standards were certainly evident in all areas of Dreams Jade. At check-in, we were greeted with a refreshing towel, glass of champagne, and immediate service to check us in & orient us to areas of the resort. Our Junior Suite was comfortable with a lovely view, good AC, easy walking distance to the pool area, beach, bars & eating options. Excellent availability for dining at the a la carte restaurants, with good food and attentive and professional staff. Buffet dining was excellent as well. Plentiful activities, enjoyable entertainment throughout our week. There were a number of weddings on the grounds during our stay, beautifully done and unlike other resorts, did not inconvenience other guests. We have traveled to the Caribbean many times & feel that this resort provided one of our favorite stays. The entire staff... front desk, waiters, concierge, performers, and management seem to have gotten everything right. I know we will be happy to return to Dreams Jade."

"Very clean and safe "

"The place is great. The food, the pools, the room, the shows, the people are great. The beach was not as nice as other hotels I have been to in the Riviera Maya but it's not something I care about since my daughter enjoyed the pool all five days we were at this resort. I would go back to this resort in the future,, and I would recommend it to my family and friends. "

"I stayed at the hideaway and it was an amazing time. The butlers were excellent and constantly made sure we were okay and didn’t need anything. There was construction going on in the hideaway area but it did not bother us. Overall we had a great time and i would definitely stay there again. "

"This resort never disappoints us. The food is superb at every restaurant. The service is amazing, especially at the buffet for breakfast and lunch with Mardo and Archie. I highly recommend the resort. The only thing I did not like was the addition of the day beds by the pool area. It made it look messy, cluttered and less luxurious than what I remember without them. I would remove these. Similarily, the pool area has become very congested with loungers and the lounge pads need to be replaced. "

"The staff at the Azul Beach are all very friendly and happy to serve you as a guest. A very enjoyable experience. "