Located near Playa de los Muertos, Cuale Condo Retreats offers an outdoor pool, sun loungers, and a firepit. Guests can relax in the entertainment area with in-room WiFi. The aparthotel features multilingual staff, barbecue grills, and an on-site hair salon.
Romantic Zone, a neighbourhood in Puerto Vallarta, is home to Cuale Condo Retreats. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Bay of Banderas. Los Arcos and Vallarta Zoo are also worth visiting. Make sure you don't miss outdoor adventures like ecotours, hiking/biking trails and ziplining. Visit our Puerto Vallarta travel guide
561 Aquiles Serdán Emiliano Zapata, Puerto Vallarta, JAL, 48380
What's nearby
Cuale Island
2 min walk - 0.2 km
Olas Altas Beach
9 min walk - 0.8 km
Malecon
12 min walk - 1.1 km
Playa de los Muertos
14 min walk - 1.2 km
Los Muertos Pier
14 min walk - 1.2 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
27 min drive
Restaurants
La Fonda De Mariana
2 min walk
Marisma Fish Taco
4 min walk
Trattoria Di Nuovo
4 min walk
Tony's Please
4 min walk
La Fina
5 min walk
About this property
Cuale Condo Retreats
Along with an outdoor pool, this aparthotel has barbecues and a picnic area. WiFi in public areas is free. Additionally, a hair salon, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Cuale Condo Retreats offers 8 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Tempur-Pedic beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead.
This Puerto Vallarta aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with premium cable channels and Netflix. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Handrails in stairways
Lift
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Daily housekeeping
Hair salon
Iron/ironing board on request
Limited-hour front desk
Multilingual staff
Safe
Safe at front desk
Things to do
Ecotours nearby
Hiking/biking trails nearby
Mountain climbing nearby
Skydiving nearby
Ziplining nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
8 units
Access via exterior corridors
Housekeeping (on request)
Individual decor
Individual furnishings
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and return the keys
Please leave your keys with a staff memeber or if you dont se any leave the keys in the unit, but remove them from the electric.. thank you..
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 1000 per accommodation, per stay.
A damage deposit of MXN 4000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Cuale Retreats Puerto Vallarta
Cuale Condo Retreats Aparthotel
Cuale Condo Retreats Puerto Vallarta
Cuale Condo Retreats Aparthotel Puerto Vallarta
Frequently asked questions
Does Cuale Condo Retreats have a pool?
Yes, this property has an outdoor pool.
Is Cuale Condo Retreats pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cuale Condo Retreats?
This property doesn't offer parking.
What time is check-in at Cuale Condo Retreats?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Cuale Condo Retreats?
Checkout is at 11:00 AM.
Where is Cuale Condo Retreats located?
Located in Romantic Zone, this aparthotel is within a 15-minute walk of Municipal Market Emiliano Zapata and Playa de los Muertos. Malecon is 0.8 mi (1.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cuale Condo Retreats Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 49 out of 53 reviews
10 - Excellent
49
Rating 8 - Good. 4 out of 53 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 53 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 53 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 53 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Justin
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The most amazing staff and owner, they were incredibly hospitable. We will definitely be returning in the future!
Justin
Stayed 5 nights in Apr 2025
10/10 Excellent
Jeffrey Hugh
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful condo. I enjoyed everything about my stay here. The area is very walkable and lots of good restaurants nearby. The rooftop pool is incredible.
Jeffrey Hugh
Stayed 7 nights in Apr 2025
10/10 Excellent
Kathleen
25 Jun 2024
Such a cute place. Location was perfect and the staff is amazing.
Kathleen
Stayed 3 nights in Jun 2024
10/10 Excellent
Thomas
14 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property exceeded our expectations! Wonderful host/owner and the 3 staff members were top notch. Would certainly recommend to anyone and would definitely return!
Thomas
Stayed 14 nights in Mar 2025
10/10 Excellent
Christopher James
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, friendly and attentive staff, nice amenities! ⭐️⭐️⭐️⭐️⭐️
Christopher James
Stayed 5 nights in Apr 2025
10/10 Excellent
Derek
23 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Rooftop jacuzzi and pool, comfortable beds, friendly and helpful staff, and well appointed units, the staff at Cuale really think of everything. We had a fantastic time and I would jump at the chance to stay here again.
Derek
Stayed 6 nights in Mar 2024
10/10 Excellent
Jason Thomas
3 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property. Modern, clean, easy walk to the Romantic Zone and close to the Cuale River where you can walk over a suspension bridge an explore other other parts of PV. The staff are the best!
Also, the rooftop pool, lounge and kitchen area are next level. Would absolutely return and recommend to everyone!
Jason Thomas
Stayed 4 nights in Feb 2025
10/10 Excellent
Ron
5 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The resident cat Frieda was an added bonus to an otherwise perfect accomodation. Rooms were beautiful. The pictured don't do them justice, and the rooftop pool is fantasic. We have already booked again for next year.
Ron
Stayed 10 nights in Oct 2024
10/10 Excellent
gregory
22 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a week stay in |December and Jacob and his staff, Lucy, Laura and Salvador are top notch. Professional, courteous and friendly. They will attend to any needs in a friendly manner. Suites and facilities including roof top pool and area are second to none. Left suitcase at taxi stand at airport, Jacob made 2 trips to airport to finally retrieve it! Highly recommend!!
gregory
Stayed 7 nights in Dec 2024
10/10 Excellent
bambi
12 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Chalet Condos was fabulous. The condo was spacious and well appointed. Much larger than expected with a kitchen and two sitting areas as well as a bedroom. The rooftop area was amazing with a kitchen area, lots of sitting areas, pool and hot tub. Lucy was helpful and friendly. Easy walk to the beach and other Romantic Zone sites. We will be back.
bambi
Stayed 3 nights in Oct 2023
10/10 Excellent
Wayne
21 May 2025
Liked: Cleanliness, property conditions & facilities, communication
I recently had the pleasure of staying at Cuale Condos from May 16 to May 21, 2024, and I must say, it was an outstanding experience. I would rate my stay a perfect 10 out of 10.
The highlights of my visit included the refreshing pool, which was perfect for relaxing after a day of exploring. The condo's location was fantastic, offering easy walkability to a variety of restaurants, making dining out both convenient and enjoyable. The staff at Cuale Condos were exceptionally friendly and helpful, adding a warm touch to the overall experience.
The room and accommodations were beautiful, providing a comfortable and stylish retreat. Every detail seemed thoughtfully arranged to enhance our comfort, and the great accommodations truly made our stay memorable.
I encountered no issues during my stay, which speaks volumes about the quality and management of the property. I highly recommend Cuale Condos to anyone looking for a pleasant, hassle-free stay in Puerto Vallarta
Wayne
Stayed 4 nights in May 2025
10/10 Excellent
Kim
3 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Jacob, Lucy, and Laura were amazing! Quick reply to any/all messages. Clean towels were always brought when asked. The pool and jacuzzi were a bonus. Plenty of sunscreen, oil and after sun products available in the pool bathroom. There was fresh coffee, baked goods and fruit every morning. Can't say enough about this property. Will definitely stay again!
Kim
Stayed 7 nights in Oct 2023
10/10 Excellent
Michael
13 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
In all my travels, I have never enjoyed the level of care and attention that I received from Jacob and Lucy. From the first greeting to the last good bye they were exceptional hosts running a delightful property.
To be in Puerto Vallarta, close to the beach and its attractions, but to feel like you are actually in Mexico and not a tourist Mecca was wonderful.
The condos are clean, comfortable, very well equipped at very reasonable prices.
Stay here and you will not be disappointed, in fact you will be happy to have found a special place run by special people.
Michael
10/10 Excellent
Michael
29 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
From the time we arrived until we left we were treated like family not guests definitely a lot more personal and friendly than staying in a large hotel. From the rooftop pool and hot tub to the well equipped rooms everything was top notch, this is definitely great value for money. The rooftop pool has a wonderful view of the surrounding hills and forest, and the old town of Puerto Vallarta and was a great place to cool off on a hot day. With many restaurants and stores close by, also a market selling local crafted goods and souveniers a short walk away alongside the Cuale river, which leads to the Malecon which follows the ocean with many more restaurants, goods and souveniers.
Everybody was extremely helpful and accommadating if we needed anything all we had to do was ask. Definitely a trip to remember thanks Jacob, Alberto, Lucy, Sal and Lara.
Michael
Stayed 22 nights in Oct 2024
10/10 Excellent
don
12 Mar 2024
Liked: Cleanliness, room comfort, communication
Almost perfection.
The condo,the staff and the location are very good.The roof deck was amazing. The pool though small is salt water and heated.
The fruit and pastry in the morning is a bonus but we prefer to go out for breakfast.
The super bowl party was the highlight of our monthly stay.
The cons are very few and minor. We were there for a month and there was no beer opener or cork screw.We asked for a cork screw and were provided with one that was a little strange and I ended up buying one that I could use.
If I was rating Cuale condos out of ten I would rate them 9.5 only because I am a perfectionist who loves to drink wine and cook.
don
Stayed 28 nights in Feb 2024
8/10 Good
Catherine
24 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cuale Condos is a modern condo on the edge of the Zona Romantica. We were steps away from the Mercado Municipal (Farmer’s Market) Emiliano Zapata, a traditional market with fresh produce, meat & fish, street-food stands, la tortilleria, and more.
We were an easy walk to so many restaurants and taco stands. (Can I talk about the food?) The malecon was only about a 10 minute walk away.
Inside, the suites were a good size and were tastefully decorated. The bed was super comfortable. My only complaint would have been the lack of clothing storage in our suite, but every suite is different and some suites did have quite a bit of storage. If this is important to you, look carefully at the pictures, or ask the host for a recommendation. By the way, the host, Jacob was amazing! An expat from California, he has lots of recommendations of what to do, where to eat, etc.
While we are talking about the staff, Lucy, Laura, and Salvador were so friendly and made us feel very welcome.
The rooftop deck was so amazing! The pool was a perfect temperature (not too cold) and there was a hot tub that you could choose whether you wanted it to be just warm or actually hot. A good feature when the days are 30 degrees. There is also a relaxation zone with hammocks and shade. Coffee is provided in the morning, along with some sweet buns and fruit.
Catherine
Stayed 14 nights in Oct 2024
10/10 Excellent
Jared
19 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet and tranquil. Would stay again for sure.
Jared
Stayed 3 nights in Nov 2025
10/10 Excellent
James
23 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We really loved everything about our stay!
James
Stayed 5 nights in Jun 2024
10/10 Excellent
Verified traveller
6 Mar 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great amenities and attention to details. Loved this place.
We love this place. 2nd time here. Already booked for our 3rd. Highlightscare Lucy, she is always cheerful and helpful. And Frieda, the complex's cat. We love her!!
Candace
Stayed 3 nights in Jul 2025
10/10 Excellent
Scott
17 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facility in an excellent location. Housekeeping and staff were amazing!
Scott
Stayed 5 nights in Sep 2022
10/10 Excellent
teresa
24 Dec 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the property, very comfortable and in a great neighbourhood. Lots of restaurants close by and very good. 8 blocks to the malecon. Short walk, would definitely recommend.
teresa
10/10 Excellent
Matthew
23 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments are well-decorated and have everything you could need for your trip. The rooftop is full of amenities and is a great place to relax for a few hours. The property is within walking distance of all the restaurants and bars of Zona Romántica.
Matthew
Stayed 4 nights in Oct 2022
10/10 Excellent
Sabrina
29 Oct 2023
Liked: Cleanliness, room comfort, communication
This is definitely the place to stay!
We had an amazing stay at Cuale! The owner was awesome. Attention to detail was evident with little drinks in the fridge and cookies awaiting us at check-in! Our place was spotless. The rooftop was beautiful, and the staff was fantastic. Nothing negative to say here :)