Pundaluoya Hotels

"Lovely beautifully preserved period colonial property. Staff very good. Restaurants excellent - large breakfast buffet, afternoon tea fantastic and had two very good meals at the Indian and Thai restaurants. There is one thing that really lets it down though and that is the loud music played during afternoon tea by a flautist to a backing soundtrack and the live band in the bar at night. In my opinion both overly loud and really impact the ambience. "

"Upon check in I said I had planned to check out at 4am to join an excursion, I requested a breakfast package to be prepared. Upon checking out no one was available and I wasn't able to get breakfast I paid for. "

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"Its a really nice and clean hotel with amazing staff working and really respectful staff nd thumps up for yogesh "

"Amazing location up in the hills, excellent staff and incredible hospitality. Best hotel in Kandy area. "

"This property is falsely advertised as a 4.5-star hotel; in reality, it falls far short of that standard. It is an old, converted house with dated furnishings, holes in window frames, and a leaking roof. While the staff are friendly—and Smith, in particular, was very persistent in his efforts to help us—the management fails on basic amenities. There was no daily housekeeping or spa as promised, and we were even locked out one day due to the lack of a 24-hour front desk. The food is only bearable, the location provides lovely view, but is an absolute inconvenience, being far removed from the main road."

"Room and staff excellent except noise of water pipes surging in Room 202. Could not sleep until it stopped at 11 p.m. but then it started again - a loud surging noise every minute - at 6 a.m. so woke us up. Would not go back again. Manager said it affected 'all rooms' and it required a long-term fix. Said he 'was working on it' (a small compensation gesture?) but nothing happened. Lovely pool but only get 8 people around it."

"Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️"

"Small no frills boutique hotel. Very clean. Staff is very courteous and helpful. Enjiyed my stay."