Pune Hotel Guide - Hotels with Childcare in Pune, Maharashtra

"Phenomenal hotel! Great staff, beautiful rooms! "

"Everything was great"

"Hotel was crowded due to conference, elevators were slow & lobby was chaotic , we paid for Mountain View room but was not allocated one, it was late for me to go back to staff & ask for changing it, during check-out I highlighted the same & then someone from customer experience service team came to apologise & suggested to reach out to her for next stay."

"Had a good experience at the hotel with the personalised food and general cleanliness. Housekeeping staff, Pratik Awadan had done a marvelous job of jeeping the bathroom and all it’s fixtures sparkling. However, the management should take a call on the mesh curtains to be changed. They are soiled and withering."

"We booked an apartment, booking shows good for 4 people. When showed up, one to had no bed. We were informed to use the king bed for 3 people and sofa for 4th person. We were charged 2000Rs per extra 2 beds. We had airport pickup included, which we were charged for as our flights were delayed. We were informed that we are party of 4 with 5 large bags. They send 2 small cars and charged for both. Extra bed and airport pickup charges were dropped upon talking to the manager. It's an hassle, seems like you've to negotiate your way into this property. Overall good property, location and excellent dinning options. Staff can be trained little better. "

"A good stay. Staff were very polite and attentive. The hotel is located near a metro station. Easy access to the city. Good breakfast spread. A quiet hotel."