Beach nearby, white sand
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Reviews of The MT Hotel

4 out of 5
The MT Hotel
Avenida Espana, Plaza Brisas, Punta Cana, La Altagracia

Reviews

7.8

Good

Rating 10 - Excellent. 208 out of 555 reviews" "
Rating 8 - Good. 180 out of 555 reviews" "
Rating 6 - Okay. 96 out of 555 reviews" "
Rating 4 - Poor. 39 out of 555 reviews" "
Rating 2 - Terrible. 32 out of 555 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel, además de ser precioso, con una arquitectura y unas instalaciones espectaculares, habitaciones de ensueño, y ubicación perfecta.
Stayed 1 night in May 2024
Response from the mt hotel on 2 May 2024
Gracias carlos

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Place was dirty room stink nothing good about it
Stayed 1 night in Apr 2024
Response from The mt hotel on 23 Apr 2024
Gracia Daniel

10/10 Excellent

jorge

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, las habitaciones muy limpias y el servicio extraordinariamente bueno
Stayed 1 night in Apr 2024
Response from The mt hotel on 23 Apr 2024
Gracias Jorge

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got home from my trip where I stayed at MT Hotel in Punta Cana. Let me just say this was the funnest vacation I’ve ever had and I highly recommend this as a premiere travel destination when staying in the Dominican Republic. The staff including Pamela, Almieda, and many others were the kindest, most knowledgeable individuals I have ever had the pleasure of interacting with. They provided a comfortable safe atmosphere my whole stay. I would highly recommend them because of the extra effort they put in each day for me to have a fun enjoyable experience. I will definitely be traveling back to this same hotel for my next vacation because 2 weeks wasn’t long enough.
Stayed 12 nights in Apr 2024
Response from the mt hotel on 17 Apr 2024
Dear Daniel we are glad to read your coment, we are so happy to know that you liked our service. All our personal gives you our grettings.

10/10 Excellent

WILLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is truly a hidden gem. The grounds are manicured and the overall views are excellent. Not to mention the staff from the grounds keepers, to the meal servers, and house keeping staff were very hospitable and accommodating. I as well would like to mention the exceptional hospitality and dedication to service that was extended to me by the hotels receptionist Pamela. Through her dedication to customer service she was able to help me, despite our language barrier and I greatly appreciate that.
Stayed 5 nights in Apr 2024
Response from the mt hotel on 14 Apr 2024
Thank you WILLIE for your comment and we hope to see you again at the MT hotel. All our staff sends our greetings.

6/10 Okay

Natasha Di

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Bathroom cleaning
Stayed 2 nights in Apr 2024
Response from the mt hotel on 14 Apr 2024
Gracias Natasha Di

6/10 Okay

Jose

Liked: Property conditions & facilities
Is ok but the beach is not close to the hotel,,we needed to take a Uber
Stayed 2 nights in Apr 2024
Response from the mt hotel on 12 Apr 2024
gracias Jose

2/10 Terrible

RAFAEL

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't know how this property got 4.5 starts on Expedia and Google. This is a 3 star hotel at best. The bathroom was too small and there was a cockroach in it in the first day. The surrounding area is noisy with loud music. The safe in the bedroom did not work and the breakfast area was infested with flies. Terrible experience. I would not go back.
Stayed 3 nights in Apr 2024
Response from the mt hotel on 12 Apr 2024
Gracias RAFAEL

10/10 Excellent

anairis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la instalación la propiedad super hermosa y cuidad
Stayed 4 nights in Apr 2024
Response from the mt hotel on 8 Apr 2024
Gracias anairis

6/10 Okay

Nico

Travelled with group
Liked: Property conditions & facilities
Area is alright. Quiet all day. Neighborhood is busy traffic, lots of shops. Service charged me extra for the room stating I wasn’t charged the difference per night. Sat. Was more expensive that Friday & Sunday more than both.
Stayed 1 night in Apr 2024
Response from the mt hotel on 8 Apr 2024
thank you Nico

8/10 Good

Nico

Liked: Amenities
Quiet Quaint Roomy
Stayed 1 night in Apr 2024
Response from the mt hotel on 6 Apr 2024
Gracias Nico

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here and recommend to my friends when they visit. Very friendly staff and rooms are clean and comfortable.
Stayed 11 nights in Mar 2024
Response from the mt hotel on 5 Apr 2024
GRACIAS Donald

6/10 Okay

Eduardo, Santo Domingo

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
El personal de recepción no fue muy servicial. Además no había agua caliente en la ducha, no suministraban botella de agua para los huéspedes, no contaba con toalla de mano, el jabón para bañarse había que buscarlo en recepción. El desayuno decía hasta las 10:30 y ya a eso de las 9:45 quedaba muy pocas opciones y no reponían, sin embargo las instalaciones y habitación fue bonita y cómoda. El aire acondicionado y televisión funcionaban bien. Definitivamente es un hotel de paso, no esperes muchas atenciones ni comodidades. La piscina bien cuidada para su uso, aunque el agua Muy Fría, no da gusto ni se disfruta.
Stayed 1 night in Mar 2024
Response from the mt hotel on 1 Apr 2024
GRACIAS EDUARDO

6/10 Okay

Jose

There were on AC in the room, no TV AND not hot water. The room got very hot and humid at night with no AC made even more uncomfortable. To report a problem must go to the front desk. I was on the 3rd floor, and I have to go to the front desk 4 times to report the same issue.. The hotel looks really nice in the outside and inside also, but my room has all the issue, they did not offer any solution to the problems
Stayed 1 night in Mar 2024
Response from the mt hotel on 31 Mar 2024
THANK YOU

4/10 Poor

CORAL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The receptionist unkwoledge ..Manager have no customer service. They act like you in their backyard of their house. I was charge the deposit twice!
Stayed 6 nights in Feb 2024
Response from The mt hotel on 29 Mar 2024
Gracias CORAL

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short (only one night) but it was great!
Stayed 1 night in Mar 2024
Response from the mt hotel on 20 Mar 2024
Wendy THANK YOU

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Good one
Stayed 3 nights in Mar 2024
Response from the mt hotel on 17 Mar 2024
thank you hamza

4/10 Poor

Luz estella

Stayed 4 nights in Mar 2024
Response from the mt hotel on 1 Apr 2024
gracias luz

8/10 Good

Lourdes

Ok
Stayed 2 nights in Mar 2024
Response from the mt hotel on 11 Mar 2024
GRACIAS Lourdes

10/10 Excellent

domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ho peacefull the pool area was
Stayed 28 nights in Feb 2024
Response from the mt hotel on 11 Mar 2024
gracias domenico

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from the mt hotel on 11 Mar 2024
gracias Monica

6/10 Okay

carlos

Stayed 1 night in Feb 2024
Response from the mt hotel on 24 Mar 2024
Gracias carlos

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
It was a great place to spend the night before going to your main property for the week. They has security to take you to the check in and then to your room. Room was large but mattress was hard, the bathroom was a bit dirty and the TV was broken. But we arrived late to Dominican so needed a place close to the resort …. The cost for one night was reasonable and we managed.
Stayed 1 night in Feb 2024
Response from the mt hotel on 11 Mar 2024
gracias patricia

4/10 Poor

Bernardino

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated..
Stayed 1 night in Feb 2024
Response from the mt hotel on 11 Mar 2024
gracias Bernardino

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs
Stayed 1 night in Feb 2024
Response from the mt hotel on 28 Feb 2024
thank you Marlon

6/10 Okay

Lennox

Liked: Staff & service
Loved the customer service
Stayed 3 nights in Feb 2024
Response from the mt hotel on 23 Feb 2024
THANK YOU LENNOX

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2024
Response from the mt hotel on 23 Feb 2024
THANK YOU

10/10 Excellent

Ashton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from the mt hotel on 19 Feb 2024
gracias

8/10 Good

Carmelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice rooms
Stayed 2 nights in Feb 2024
Response from the mt hotel on 19 Feb 2024
Gracias

4/10 Poor

ANA, miami

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from the mt hotel on 13 Feb 2024
gracias

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant say enough hood things about this hotel. Terrific location, pretty design, fab hardworking & friendly staff
Stayed 7 nights in Feb 2024
Response from the mt hotel on 10 Feb 2024
thank you

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, amazing breakfast - i e never had that many options that wasnt an All Inclus plus better with no lineups
Stayed 1 night in Feb 2024
Response from the mt hotel on 10 Feb 2024
thank you

6/10 Okay

Claude

I don't have an opinion one way or an other.
Stayed 8 nights in Jan 2024
Response from The mt hotel on 4 Feb 2024
thank you for your comment

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet considering the area. Great pizza and Cuban restaurant on the doorstep. Room was very spacious, unfortunately the bed was a little broken and the shower had no hot water
Stayed 3 nights in Jan 2024
Response from The mt hotel on 4 Feb 2024
Gracias

8/10 Good

Greg

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from The mt hotel on 4 Feb 2024
Gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, solo que el agua caliente no funcionaba
Stayed 2 nights in Jan 2024
Response from The mt hotel on 3 Feb 2024
Gracia

6/10 Okay

veronica

Travelled with partner
Liked: Staff & service
Staff was nice, but no hot water on the first day. dirty pool Breakfast is supper good.
Stayed 2 nights in Jan 2024
Response from the mt hotel on 1 Feb 2024
Gracias

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Need to pick up standards
Check in was fine. Went to room. No info for internet. No phone to contact. Lack of towels for room. 3 adults had 2 bath towels, no face cloths. No facial tissue available. No toilet paper in the room. 😆😅Inside bathroom door handle missing so you couldn't close the door. Terrible squeak from same door when you try to close it. Misaligned. Bed was comfortable. Nice cozy hotel. Lucky my wife could speak Spanish to relate all the issues as staff can't speak English
Stayed 1 night in Jan 2024
Response from The mt hotel on 29 Jan 2024
thank you

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very ok motel, I recommend it 👍👍👍
Stayed 1 night in Jan 2024
Response from the mt hotel on 1 Feb 2024
gracias

2/10 Terrible

Alcides

Disliked: Cleanliness, property conditions & facilities
Wish I could say better
Stayed 2 nights in Jan 2024
Response from the mt hotel on 1 Feb 2024
Gracias

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay made even lovelier by the attentive staff. Thanks1
Stayed 4 nights in Jan 2024
Response from The mt hotel on 28 Jan 2024
Gracias

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was perfect. Highly recommend when you in the area
Stayed 4 nights in Jan 2024
Response from The mt hotel on 28 Jan 2024
Gracias Richard

8/10 Good

Mesut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from the mt hotel on 1 Feb 2024
Gracias

10/10 Excellent

Michael-Ray, Tampa

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location with a really nice breakfast at a fair price! Will stay again!
Stayed 2 nights in Dec 2023
Response from the mt hotel on 18 Jan 2024
thank you

8/10 Good

CINDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly can’t complain about much. Breakfast was included and lots to choose from. Pool area, some patio furniture could’ve been a bit cleaner but lots of chairs to choose from and pool looked well serviced. I guess one night a few rowdy revellers but hey when on vacation..it’s all about fun! Would definitely recommend to go if you don’t want all inclusive but a not too close to beach. Buses are readily available, or poppis, or taxis. Few restaurants in area with great food too!
Stayed 10 nights in Jan 2024
Response from The mt hotel on 12 Jan 2024
thank you

10/10 Excellent

Dilcia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from the mt hotel on 12 Jan 2024
un gusto Dilcia

8/10 Good

Wilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from the mt hotel on 12 Jan 2024
gracias

8/10 Good

Quentin

Stayed 2 nights in Dec 2023
Response from The mt hotel on 28 Jan 2024
Gracias por su reseña

10/10 Excellent

Katira Santana, Bayamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Carmen was very nice with us . The food was good. A nice place to be relax .
Stayed 7 nights in Dec 2023
Response from the mt hotel on 7 Jan 2024
.Thank you Katira Santana for your review. We hope to see you again at hotel MT.Our staff sends you an affectionate greeting.

6/10 Okay

Blaine L

Liked: Cleanliness, staff & service
Property very nice and quiet compared to street noise. Nice pool and surroundings. Breakfast get there early.
Stayed 3 nights in Dec 2023
Response from the mt hotel on 7 Jan 2024
Thank you for your review.