Fraser hotels in Puxi, Shanghai

"The front desk staffs are so friendly, let me feel warm to stay. Also 礼宾部 ，Especially Ms. 伍 helps me a lot for how to use my phone to get some local Apps and Oder Didi Ride. Even though the hotel conditions need to upgrade, but I am happy for staying this hotel with many restaurants and shopping areas around it. "

"Lovely central location for the Bund, Yuyu gardens and the metro for temples. It also has a reasonable gym, sauna and jacuzzi. Room sizes are large and spacious and the concierge service was excellent in sorting us a taxi to Wuzhen."

"Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had. "

"Everything was great"

"Would have scored excellent for all, however, at buffet breakfast when one of the staff had asked if I wanted a tea, she did not come back with my tea"

"Great location, well appointed rooms, nice breakfast, warm staff and efficient robots made our stay most comfortable. Thank you"

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"Excellent location, true 5 star hotel, very convenient transportation. All hotel staff are doing wonderful job, especially front desk personnel. "